Account Manager
About The Position
At Jack Morton, we create, and build, head-turning, smile-inducing, impact driving brand experiences. We exist to redefine what experiential can achieve, helping clients unlock the full value of experiences. This is a place where curiosity drives what’s next, boldness raises the bar, and we win together. Where ownership is expected, egos are left at the door, and the work reflects the people behind it. Experience without limits — in your work, your growth, and your impact. As an Account Manager, you will manage and grow assigned client portfolios within the experiential marketing space. You’ll support Account Directors on strategic initiatives while leading the execution of project deliverables, serving as a key client liaison to ensure work is delivered efficiently, on time, and at a high standard of excellence.
Requirements
- Passion for client service and experiential marketing
- Experience in event operations, face-to-face marketing, or creative agency environments (pharma or healthcare experience a plus!)
- Strong organizational, communication, and multitasking skills
- Ability to thrive in a fast-paced, entrepreneurial environment
- Flexible, solution-oriented, and collaborative mindset
- Bachelor’s degree (B.A. or B.S.) or equivalent combination of education and experience
- 2+ years of experience in account coordination, project management, or similar roles
- Proficiency in Microsoft Office and project management tools
- Strong problem-solving skills and business acumen
Nice To Haves
- Pharma or healthcare experience
Responsibilities
- Manage multiple mid-size clients and their experiential marketing portfolios
- Serve as the primary point of contact for client communication and project deliverables
- Collaborate with global estimating, field services, operations teams, and fulfillment centers
- Prepare proposals, correspondence, workback schedules, and project plans
- Ensure all projects meet deadlines, show rules, and quality standards
- Travel approximately 20% to support client activations
- Maintain accurate project and financial records in internal systems
- Ensure consistent delivery of ≥40% gross margin on projects
- Support estimating, proposals, invoicing, and timely follow-up on unpaid invoices
- Continue developing your skill set while contributing to team growth
- Proactively identify opportunities to strengthen client relationships
- Participate in internal brainstorming sessions, sales pitches, and capabilities presentations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
