Account Manager

Brunner•Pittsburgh, PA

13d•Hybrid

About The Position

The Account Manager is the engine behind the work. You keep projects moving, ensure teams stay aligned, and keep clients confident every step of the way. As a primary point of contact, you own the day-to-day execution across your accounts, translating client needs into clear direction and making sure everything lands on time and on budget. You’re equal parts organizer, communicator, and collaborator, all while working closely with the rest of the agency to bring ideas to life. This role is for someone who thrives in the details but never loses sight of the bigger picture. You know how to keep things running smoothly, spot challenges before they become problems, and build strong, trust-based client relationships along the way.

Requirements

Scope drafting
Ongoing budget and profitability monitoring
Presentation development and delivery (internal and external audiences)
Meeting and schedule coordination/management
AI workflow integration
Anticipatory thinking
Diplomacy
Relationship-building
Persuasive communication
Project & Financial Management
Problem Solving & Conflict Resolution
Cross-Functional Collaboration
Leadership
3–5 years of experience.
Previous junior AM or Project Management role.
Experience in like industries (corporate marketing, startups, or brand management) is highly valued.

Nice To Haves

Demonstrates a well-rounded ability to move diverse project types through the agency efficiently.
Demonstrate ability to lead internal team members, motivate action, champion initiatives, etc.
Strong rapport is built with day-to-day client contacts through reliable delivery.
Demonstrate an ability to rise above pure “project management” by contributing meaningful points of view during creative and strategic development, ensuring all work remains "on-brand" and "on-strategy."
Demonstrate an ability to connect daily tasks to the client’s broader business objectives and identifying how agency work moves the needle.

Responsibilities

Autonomously manage projects from kickoff to completion.
Partner with strategy and creative leads to draft clear, inspiring project briefs.
Manage project-level profitability and draft initial scopes of work and estimates.
Lead client presentations and regular meetings, internal status meetings, cross-functional kickoffs, etc.
Identify common pitfalls for specific project types early and flag them to the client.
Build client relationships / act as a primary point of contact for clients.