Account Manager

C.H. Robinson•Oakbrook Terrace, IL

15d•$24 - $55•Hybrid

About The Position

C.H. Robinson is seeking an Account Manager to join their Intermodal team. This role involves being a trusted, strategic partner to companies worldwide, aligning with customers to meet their supply chain and logistics needs as a trusted logistics advisor. The Account Manager will manage a group of existing accounts to build strong, long-term relationships with key contacts. They will be empowered to manage and grow existing accounts by introducing new services and expanding on existing ones, focusing on increasing efficiency, adding value, and maximizing profitability through the account’s supply chain. The role emphasizes in-person collaboration, with employees engaging on-site four days a week and having the flexibility for remote work one day a week.

Requirements

High School diploma or GED
Minimum 2 years of previous sales and/or account management experience
Ability to travel up to 25% (domestically and internationally)

Nice To Haves

Values a diverse and inclusive work environment
Bachelor’s degree from an accredited college or university
Demonstrated negotiation, collaboration, and influencing skills
Proficient in Microsoft Office Suite of programs

Responsibilities

Develop account relationships with contacts at multiple levels within customer organizations
Identify opportunities to further penetrate accounts by selling C.H. Robinson’s diverse portfolio of services
Design solutions and help customers solve their supply chain challenges
Oversee successful completion of day-to-day commitments
Collaborate with account leadership to develop pricing strategies
Identify issues and consult with the customer to determine the best course of action and implement solutions
Manage customer expectations through the creation and utilization of metrics
Collaborate on creating business reviews and contribute to or lead customer meetings

Benefits

Three medical plans which include Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Career development, networking, and team-building opportunities