Account Manager

Giltner Logistics•Atlanta, GA

9d•Hybrid

About The Position

As an Account Manager, you will play an integral part in maintaining and growing positive client relationships by coordinating daily shipment requests through phone and email, confidently solving any issues that arise and proactively communicating issues or discrepancies. You will develop a profound understanding of both the fluctuating shipping market and how to navigate Giltner’s technology.

Requirements

One to three years of industry experience
Strong communication skills, both written and verbal
Calm under pressure
Superior business acumen
Knowledgeable on relevant modes of transportation
Team player mentality
Strong organizational skills with attention to detail
Ability to manage large amounts of information
Pre-employment reference checks, background check, and drug screen are required for all positions within Giltner.

Responsibilities

Manage and grow existing key account relationships and offer solutions based on shipping patterns and needs
Confidently problem solve any issues, such as a missed pick up, late delivery, damaged freight or incorrect billing
Proactively communicate any issues to the client
Coordinate all daily shipments through phone and email
Ensure accuracy and timeliness of billing while proactively notifying client of any changes
Partner with other departments across Giltner to track shipments, resolve any discrepancies and file claims completely and correctly in a timely manner