Account Manager (Corporate Housing)

Landing • Birmingham, AL

7d

About The Position

Landing is seeking a Corporate Housing Account Manager to join their team. This role will focus on managing top corporate clients, handling administrative tasks, and collaborating with leadership to enhance a crucial business function. The company emphasizes a fast-paced environment and offers opportunities for growth.

Requirements

• 3+ years of professional experience
• Previous customer service experience
• Strong organizational skills
• Ability to multitask and problem solve multiple issues at once
• Strong communication skills, both written and verbal
• Fearless, self-motivated and hardworking
• Ability to work in a fast-paced environment
• Self-starter comfortable working with a sense of urgency
• Tech-savvy - familiarity with Slack
• Fluent in English with strong written and verbal communication skills

Responsibilities

• Build, maintain, and expand relationships with top national clients
• Handle and address incoming reservation requests
• Work with Landing’s Field Operations team to schedule move-ins, home inspections, and address occupant changes
• Compile Arrival Information for Corporate Clients
• Follow up on outstanding balances from invoiced clients
• Collaborate with Field Operations teams on addressing maintenance issues
• Assist VP with special projects in order to further streamline our business processes

Benefits

• Competitive benefits package
• Solid compensation package + stock options
• Comprehensive benefits package: Medical, dental, vision, life, AD&D, disability, mental health, pet, commuter benefits, and FSA or HSA options
• 401(k) plan and access to ImmediatePay
• Generous paid time off policy
• Travel perk: $750 USD annually in Landing Stays
• Opportunities for upward mobility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed