Account Manager

Kindred Credit Union•Woolwich, ON

4d•Hybrid

About The Position

The Kindred team is at the heart of our cooperative, bringing our values to life everyday. In fact, they are woven into everything we do. More than financial professionals, we care deeply about our members, and our communities. With integrity, stewardship, and compassion, we help ensure every member’s experience feels welcoming and grounded in purpose. Whether offering thoughtful financial guidance or strengthening community connections, we strive to connect values and faith with finances, inspiring peaceful, just, and prosperous communities. We are currently recruiting an Account Manager to fill a full-time permanent vacancy in our Elmira Branch. Reporting to the Business Banking Regional Manager, in this role you will build and nurture relationships with business members to understand their unique needs. By identifying customized solutions, you’ll help members access the credit, payments, deposits, and other banking services essential for achieving their business goals. You will take an active role in growing a portfolio of members, referring and collaborating with Kindred specialists to ensure each member receives concierge solutions that evolve with their business needs over the long term.

Requirements

Completion of a post-secondary program in a relevant field
2-4 years of account management or sales experience
Financial literacy and ability to interpret financial statements
Solid technical skills

Nice To Haves

Credit expertise is an asset, however extensive training is provided

Responsibilities

Build member relationships with a view to understanding needs and recommending solutions
Complete credit application and underwriting processes
Refer members to branch partners for related financial solutions
Monitor and manage risk by conducting annual reviews, managing arrears and overdrafts

Benefits

Flexible and remote options
Competitive cash compensation
Wellness benefits
Financial products and services at preferred rates for employees
Starting salary $60,000 - $85,000
Performance based incentives aligned to annual individual, team and corporate goals
Group benefits plan & wellness programs
Group Savings Plan with employer matching
Three weeks of vacation and generous paid time off provisions
Career growth opportunities, training & development support
Comprehensive staff benefits on financial products & services