Account Manager

Resonant Energy•Boston, MA

16d•Hybrid

About The Position

Resonant Energy's mission is to build wealth in environmental justice communities through the development of solar and storage projects for nonprofits, affordable housing, and homeowners. We use innovative financing and operational excellence to bring the benefits of clean energy within reach for everyone. We are B-Corp certified and 100% employee-owned, and we take our commitments to our staff and partners very seriously. After almost 10 years of hard work, we are proud to be the #1 solar provider for nonprofits in the Northeast. Join us! Ready to own the details that make complex solar deals close smoothly? As the Account Manager at Resonant Energy, you'll manage the consent, tax credit, and data processes that enable your sales and partnerships team to execute with confidence. You'll independently manage the investor and lender consent process across all active projects, tracking deadlines and building relationships with external parties to keep approvals moving. You'll lead client-facing support for ITC adders, Direct Pay, and ITC transfer applications, maintaining accurate tracking systems from submission through approval. You'll also own the integrity of Salesforce data across the sales and partnerships teams, catching errors, preparing monthly pipeline reports, and identifying improvements to what gets tracked and how.

Requirements

Alignment with our Principles Community: We support communities in leading their own clean energy transition and advocate for equitable solar policy.
Alignment with our Principles Equity: We build wealth in under-invested communities affected by the climate crisis and commit to anti-racist practices.
Alignment with our Principles Excellence: We do the right things, in the right way and prioritize social and environmental impact alongside economic goals in everything we do.
Alignment with our Principles Innovation: We implement creative solutions to expand solar access because the industry isn't moving fast enough.
Alignment with our Principles Integrity: We're trusted partners who communicate transparently and view profit as a means to expand our impact.
Alignment with our Principles Culture: We balance mission urgency with work-life balance, support, fun and investing in our team's growth.
Bachelor's degree or equivalent professional experience
3+ years of experience working with financiers & lenders, working in commercial real estate development transactions, or working in corporate/business law, contracting or lending
Ability to Demonstrate our Standards of Excellence Ownership: You can trust us to deliver—we take initiative, keep others informed, and demonstrate personal responsibility for outcomes and quality of work.
Ability to Demonstrate our Standards of Excellence Collaboration: You can connect and work well with us—we address issues that hinder teamwork directly, navigate disagreements with care, and openly contribute our ideas while building awareness of our blind spots.
Ability to Demonstrate our Standards of Excellence Adaptability/Resilience: You can count on us when things don't go as planned—we stay composed, adapt quickly, and find solutions instead of getting stuck or overwhelmed.
Ability to Demonstrate our Standards of Excellence Operational Excellence: You can rely on our work to be holistic and thorough—we deliver accurate results, anticipate how our work affects others, and actively improve processes along the way.
Ability to Demonstrate our Standards of Excellence Growth: You can learn and grow with us—we approach challenges with curiosity, exchange feedback constructively, help identify development opportunities, and value effort and collaboration alongside results.
Core Role Competencies Planning and Results Orientation: Manages multiple concurrent consent and application processes with detailed tracking, accurate documentation, and consistent on-time delivery
Core Role Competencies Overarching Sales Delivery: Supports the sales team's ability to execute by maintaining data integrity, generating timely reports, and ensuring compliance processes run smoothly
Core Role Competencies Problem Solving and Decision Making: Identifies root causes of delays or errors in consent and application processes and develops practical solutions
Core Role Competencies Relationship Building: Builds productive working relationships with investors, lenders, and internal team members that support efficient process execution
Core Role Competencies Digital Literacy: Leverages Salesforce and other tools to maintain data accuracy, surface pipeline insights, and drive process improvements
Core Role Competencies Organizational Awareness: Understands how the consent, tax credit, and data management processes connect to overall project delivery and company financial outcomes
Core Role Competencies Attention to Detail: Manages consent, tax credit, and Salesforce data processes with a high degree of precision—catching errors and inconsistencies before they create compliance gaps or project delays
Computing, Software and Language Skills Salesforce
Computing, Software and Language Skills Google Workspace proficiency
Computing, Software and Language Skills MacOS / MacBook
Computing, Software and Language Skills Native or fluent English
Applicants must be authorized to work for any employer in the U.S. now and in the future.
At this time, we are unable to sponsor, take over sponsorship or consider future sponsorship needs for an employment Visa.

Nice To Haves

Familiarity with tax equity structures
Familiarity with ITC regulations
Familiarity with the commercial solar industry
Familiarity with securing corporate tax credits or incentives

Responsibilities

Independently manage the investor and lender consent process across all active projects, including document generation, deadline tracking, and relationship management with external parties
Build relationships with investors and lenders to support efficient consent approvals
Identify and implement process improvements that reduce time and friction in the consent approval process
Lead client-facing support for applying for ITC adders, Direct Pay, and ITC transfer
Maintain internal tracking systems for client data, application submissions, and approval status
Implement process improvements that increase efficiency and accuracy in tax credit application and management
Review partnerships and sales team Salesforce data for errors and inconsistencies; coordinate resolution with relevant team members
Prepare monthly reports on sales team pipeline progress by market segment, financing type, and other key factors
Ensure dashboards tracking sales team progress are accurate and visible
Identify improvements to what information is tracked and how, and coordinate implementation with the database team

Benefits

100% premium coverage for you and your children, 33% coverage for your spouse
100% premium coverage for you
Affordable premium w/exam, glasses, and contacts allowances
$100 monthly reimbursement for mental health services
Save money on pre-tax deductions for necessary expenses
401k with automatic 3% employer contribution to help build your financial future
13 days annually
8 days annually
13 annually
Up to 12 weeks fully paid time to bond
8 hours for volunteering, GOTV, and protest
3 hours off to do your civic duty
Other time as necessary, e.g. Jury duty, bereavement, etc.
$500/year
Quarterly company-wide events for fun and giving back
Monthly T-pass
Commuter Rail reimbursement
Bike allowance for eco-friendly commuting
Option for 8am-4pm schedule to fit your life
6 weeks of fully remote work flexibility annually
End work at 4pm to socialize with your colleagues
Eligible to apply after 3 years: Profit Sharing
Unlimited PTO - trust-based time off
Democratic Voice - voting to elect delegates to join founders in making key company decisions