Account Manager

MARSHALL+STERLING•Fort Lauderdale, FL

16d•$60,000 - $100,000•Onsite

About The Position

Marshall+Sterling is a 100% employee-owned company with a mission to empower clients to predict, prepare for, and preempt risk. We are seeking a people-focused Account Manager with strong commercial insurance expertise to manage a book of business, collaborate with producers and executives, and deliver exceptional client experiences. This role involves building trust and long-term partnerships by guiding clients through their risk management journey and mentoring others. The position is based in the Fort Lauderdale Office.

Requirements

A four-year college degree in business or related field
Experience with basic office automation software, such as Microsoft Word, Excel and Outlook.
Must have own transportation or access to reliable transportation and maintain a valid driver's license throughout employment.
This position requires a USVI P+C brokers license.

Responsibilities

Manage own book of business, serving as the main point of contact for smooth account management and exceptional client service.
Partner with Sales Executives and Producers to design risk management strategies, prepare renewals, and strengthen client relationships.
Lead client meetings including policy reviews, renewal discussions, and coverage planning, both in person and online.
Build strong carrier relationships to secure competitive coverage options and resolve client service needs.
Review and prepare applications, policies, endorsements, audits, and proposals for accuracy using Microsoft Office and agency systems.
Stay up-to-date on industry trends, regulations, carrier guidelines, and coverage changes to provide clients with informed recommendations.
Mentor Assistant Account Managers, offering guidance and support to help them succeed.