Account Manager

Gresco Utility Supply•Mount Olive, MS

About The Position

The Account Manager promotes and sells Gresco inventory, represented product lines, and services to electric utility customers. The role builds trusted relationships with customer representatives, determines current and future material needs, provides market feedback, pursues sales and margin growth, and supports inside sales and district operations. This outside-sales position involves extensive travel, typically 80–85% of the time, including one or two overnight trips per week and occasional visits to manufacturers, trade shows, and training schools. The role reports to the Sales Manager or District Manager and has no direct reports. The work is generally performed under normal office conditions, with moderate stress related to quotation deadlines, customer problems, and storm-related emergencies. Gresco describes itself as a privately owned utility-industry supplier headquartered in the Southeastern U.S., with more than 65 years of industry experience and over 100 customers across the U.S.

Requirements

High school diploma or equivalent.
Some business training.
Strong written and oral communication skills.
Ability to work productively as a team player.
Ability to use Windows and web-based software tools.
Tact, excellent interpersonal and telephone skills, and the ability to accommodate and engage diverse personalities while conveying a positive, professional image and strengthening customer relationships.
5–7 years of business or sales experience, including quotations and bids.
3–5 years of inside sales experience.
Some college or a technical degree.
Ability to travel 80–85% of the time, including one or two overnight trips per week.

Nice To Haves

Bachelor’s degree.

Responsibilities

Promote and sell Gresco inventory, represented product lines, and services.
Determine customers’ current and future material needs.
Build relationships with customer representatives that promote the company philosophy and establish trust.
Provide market feedback to inside sales, the Sales Manager, and the District Manager.
Pursue opportunities to increase sales and gross margins.
Promote and sell new products.
Assist inside sales with sales quotations and purchase orders as needed.
Assist the District Manager with office operations and functions as required.
Attend required training schools to develop skills and product knowledge.
Build and maintain relationships with purchasing agents, engineers, and managers so they trust Gresco as their primary distributor.
Use product knowledge to assist customers with questions and problems.
Prioritize customer needs and use interpersonal skills to satisfy requests and resolve problems.