Account Manager

Criterion Supply LLC • Portland, OR

7d

About The Position

Impact Property Solutions is seeking an experienced Account Manager to partner with customers and support their long-term success. The role develops relationships with assigned portfolio customers and connects with key business executives and stakeholders. The Account Manager is expected to become fluent in the company’s products and promote its strategic direction to increase sales, revenue, and profit. The company serves multifamily properties with flooring installation and emphasizes customer service, quality workmanship, and same-day or next-day response.

Requirements

• Foundational sales knowledge, account management experience, or other relevant sales experience.
• Ability to communicate and present data effectively and influence decision-making at all organizational levels.
• Experience delivering client-focused solutions based on customer needs.
• Ability to focus on details while managing multiple projects.
• Excellent listening, negotiation, and presentation skills.
• Excellent verbal and written communication skills.
• Positive attitude, self-motivation, drive, and determination.
• High school diploma or GED equivalent required.
• At least 2 years of customer sales experience or related experience.
• At least 2 years of flooring experience or related experience.
• Reliable transportation, current auto insurance, and a valid driver’s license.

Nice To Haves

• Bachelor’s degree in marketing, sales, business, or a related field.
• Experience selling products and services to multifamily property management companies or working for multifamily property management companies.

Responsibilities

• Develop sales and obtain orders from existing customers while establishing new accounts.
• Prepare sales presentations tailored to the unique business needs of existing and prospective customers.
• Use CRM systems to document sales activities, scheduling, customer calls, and reporting.
• Monitor the multifamily flooring marketplace, including pricing, products, and installations, and share relevant information.
• Recommend new products, services, and policies based on results and competitive developments.
• Resolve customer complaints and concerns by understanding the issues, developing solutions, and making recommendations.
• Build relationships with assigned portfolio customers and connect with key business executives and stakeholders.
• Learn the company’s products and promote its strategic direction to increase sales, revenue, and profit.

Benefits

• Competitive health insurance plans
• Vision and dental plan
• Company-paid life insurance
• Generous paid time off program
• 401(k) or Roth plan with employer match
• Generous paid holidays program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED