Account Manager

SPAR CanadaMontreal, QC
Remote

About The Position

Account Managers are responsible for the growth of our prepaid channel through the acquisition of new retailer partners and driving sales in their region. While prepaid remains the primary focus, retail partners will also have the ability to see other TELUS products & services. Applicants must reside in Quebec and be fully bilingual (speak/read/write English and French). In the territory encompassing the North Shore, Montreal, and Quebec City, the Account Manager will be responsible for introducing new and exciting Koodo prepaid products to prospective businesses with the desired outcome of growing distribution and sales. Driving sales in this channel is achieved by developing and executing a comprehensive territory plan while cultivating strong customer relationships and providing exceptional product knowledge & support. Results will be accomplished by providing partners with the most reliable sales support through exceptional responsiveness, leveraging relationships, and ensuring every interaction lives up to the TELUS brand promise and providing clients with a best-in-class experience.

Requirements

  • Strong prospecting and closing skills in a sales environment
  • Exceptional analytical and problem solving skills
  • Proven self-starter with the ability to find, develop and close leads
  • Proven track record of exceeding sales goals and objectives
  • Strong interpersonal skills with the ability to establish and maintain positive customer relationships as well as work effectively with cross-functional teams
  • Ability to influence and affect behavior change with individuals through effective coaching and training facilitation
  • Ability to do presentations and trainings to small and large groups
  • Work with minimal supervision through a flexible and mobile work style
  • Working from a home based office
  • Flexible to work evenings and weekends when required
  • Advanced working knowledge of Google suite
  • Completed university degree or college diploma
  • Minimum 2 years of territory management experience, preferably in wireless and/or 2 years’ sales management experience in wireless (retail or dealer channel)
  • Possess a valid driver’s license together with a reliable vehicle
  • Reside in Quebec
  • Fully bilingual (speak/read/write English and French)

Nice To Haves

  • Knowledgeable about the Canadian wireless and home solutions market is an asset

Responsibilities

  • Grow TELUS distribution by acquiring new retailer partners to sell our prepaid services through cold-calling or referrals
  • Educate channel partners on TELUS’ value proposition to ensure top of mind awareness of TELUS
  • Providing our partners with the most reliable sales support through exceptional responsiveness, leveraging relationships as a competitive advantage
  • Develop and execute a comprehensive territory plan to service assigned partner locations in an efficient and effective manner to maximize return and achieve total transactions target
  • Ensure the TELUS brand is represented well and merchandising standards are met
  • Gather and report on competitive information
  • Liaise between TELUS internal groups (Go to market, Operations, Marketing) through effective and timely communication, training and coaching of retailer partners on new/changes product information specific to Koodo prepaid
  • Recommend, develop, implement and Influence improved sales, quality and efficiency results through customized performance management initiatives and sharing best business practices

Benefits

  • Competitive pay
  • Quarterly bonus
  • Benefits – after 3 months of employment
  • Medical, Dental, Vision, Life and Disability
  • 15 days’ vacation entitlement (pro-rated in first year)
  • 2 personal days/1 moving day per year
  • 4 sick days per year
  • Mileage reimbursement at $ .50/km – non taxable
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