KEA ACCOUNT MANAGER - EVENT AGVENCY

egg•Atlanta, GA

18d•Hybrid

About The Position

At egg, we create real experiences that require creativity, sharp thinking, attention to detail, and a sense of humor. We operate across countries and cultures, meaning things move fast and no two days are the same. We need individuals who can remain calm under pressure, take ownership, and are dedicated to achieving high-quality results. We foster a collaborative, curious, and straightforward environment where team members support each other, challenge different perspectives, and proactively solve problems. We value mutual respect and transparency, avoiding ego-driven behavior and the concealment of mistakes.

Requirements

5+ years' experience managing and growing key client accounts within an event, experiential, communications or creative agency environment
Proven ability to build trusted client relationships and identify opportunities for account growth
Strong commercial acumen, including experience managing budgets, profitability and contract negotiations
Excellent stakeholder management skills, with the ability to influence and communicate effectively at all levels
Experience guiding cross-functional teams in a fast-paced, client-focused environment
Strong organisational skills and the ability to manage multiple priorities without compromising quality
Comfortable using data, insights and reporting to support client and commercial decisions
Able to understand and manage a P&L, maintaining a good relationship with the Finance team
Fluency in English

Nice To Haves

Experience working with clients across North America and Europe.
Experience using AI or automation tools to improve how you work.
Experience working in international or cross-cultural teams.
Speaking additional languages.
Enjoying improving processes, not just following them.

Responsibilities

Grow and develop strategic client accounts, identifying opportunities to strengthen partnerships and drive revenue growth.
Build trusted relationships with key stakeholders and act as a strategic advisor throughout the client journey.
Turn newly won North American accounts into long-term partnerships by building trust at VP and C level and identifying opportunities to grow our work.
Lead account planning, commercial conversations, and contract negotiations, balancing client value with egg's commercial interests.
Develop new business opportunities in North America by leveraging egg's European and global client roster, working with our KADs to create introductions and open new conversations.
Monitor account performance, financials, and profitability, using data and insights to guide decisions and identify opportunities.