Account Manager

Freightos•Chicago, IL

3d•$60,000 - $70,000•Hybrid

About The Position

We are looking for an Account Manager based in the Midwest to help accelerate our next phase of growth. This is a consultative account management role focused on helping freight forwarders modernize the way they purchase, quote, and book freight while expanding adoption across our growing portfolio of SaaS solutions. You'll own a geographic territory, develop relationships with new and existing customers, increase eBooking adoption, and introduce solutions that improve productivity, reduce manual work, and help customers grow. You’ll use your keen listening skills to deeply understand customer workflows and find natural opportunities to upsell and add value with our different tools. Through a mix of virtual sales, local field sales, and smart prospecting (like outbound calling and social media), you’ll help us find new partners and take great care of our existing ones. If you have a background in both virtual and field sales, love the logistics space (especially LTL, Air or Ocean), and are driven to grow, we’ll provide all the specific on-the-job training you need on our products and SaaS ecosystem to set you up for success.

Requirements

Proactive, goal-oriented, and self-motivated enough to run with projects and hit your targets.
A solid understanding of the logistics world, specifically LTL, Air freight and Ocean Freight.
Around 2+ years of experience in software or platform sales, with a track record of finding new business and expanding existing accounts.
Just as comfortable building rapport face-to-face as you are over the phone or via online demos.
Top-notch communication skills with an ability to translate complex tech features into simple, everyday benefits that help users embrace a faster way of doing business
We genuinely love collaboration and supporting one another, and we’re looking for someone who feels the same way.
Reliable transportation for local client visits and industry events, plus the flexibility to travel regionally and attend conferences.

Responsibilities

Master Our Product Suite: Learn the ins and outs of our various eBooking and SaaS tools so you can confidently demo and share them with prospects and partners alike.
Own Your Territory: Develop and execute a strategic territory plan focused on growing ebooking transactions and SaaS revenue. Identify new business opportunities while expanding relationships within existing customer accounts. Build and maintain a healthy sales pipeline through outbound prospecting, referrals, network and industry events.
Become a Trusted Advisor: Learn how customers operate and recommend technology solutions that simplify their daily workflows. Translate complex technology into practical business outcomes. Build long-term relationships based on trust, responsiveness, and measurable customer success.
Connect in Person & Online: Meet customers where they are most comfortable. This includes local visits in your market, 4–6 regional trips a year, and getting to attend at least one national industry conference annually.
Set Customers Up for Success: Help ensure new and expanding accounts are configured correctly in our systems so our customers can immediately start booking and enjoying the platform.
Drive Growth: Partner with current customers to increase platform adoptions and transaction growth. Identify opportunities to introduce additional Freightos solutions. Help customers maximize the value they receive from our platform.