Account Manager

Teksky • Atlanta, GA

5d

About The Position

The Account Manager will serve as a primary point of contact between clients and internal teams, understanding client needs, project goals, and opportunities for account growth. This role involves tracking project progress across various departments, coordinating estimates, proposals, and service orders, and managing project documentation. The Account Manager will also oversee job packages, schedule meetings, monitor installation progress, address on-site issues, and process change orders. Additionally, they will review job profitability, collaborate with accounting on final billing, and lead post-project reviews. Travel may be required based on client programs and event schedules.

Requirements

• 3–5 years of experience in account management, client services, or project/event coordination
• Demonstrated ability to manage clients, timelines, budgets, and deliverables
• Strong relationship-building and interpersonal communication skills
• Highly organized with the ability to juggle multiple deadlines
• Confident and clear communicator—written and verbal
• Comfortable leading both internal and client-facing meetings
• Collaborative problem-solver who thrives in fast-paced environments
• Financially savvy with the ability to interpret estimates and support profitability tracking
• Proficient in Microsoft Office (especially Excel and PowerPoint)
• Able to coordinate workflow across multiple departments and stakeholders

Nice To Haves

• Bachelor's degree in Business, Marketing, Communications, or related field
• Experience in exhibits or experiential marketing is a plus

Responsibilities

• Serve as a primary point of contact between clients and internal teams.
• Understand client needs, project goals, and opportunities for account growth.
• Track project progress across design, estimating, production, and accounting.
• Develop and maintain project timelines, ensuring alignment across all stakeholders.
• Coordinate estimates, proposals, service orders, and approval processes.
• Manage graphics, layout files, and project documentation when no Project Manager is assigned.
• Review setup drawings, booth orientation, and utilities with internal teams.
• Oversee job packages including drawings, manifests, BOLs, and service orders.
• Schedule and participate in internal launch meetings and pre-ship reviews.
• Monitor installation progress and provide timely updates to clients and internal staff.
• Address and document on-site issues as they arise.
• Capture and process change orders with proper authorization.
• Review job profitability and collaborate with accounting on final billing.
• Lead post-project reviews to identify learnings and opportunities for improvement.
• Travel as required based on client programs and event schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level