Account Manager

Open Influence•New York, NY

1d•$80,000 - $100,000•Hybrid

About The Position

Open Influence is seeking an Account Manager to join their growing influencer marketing team. This role requires a blend of trend obsession, detail-orientation, project management skills, and a creative mindset. The company is a global, award-winning creator marketing company that has been pioneering the creator economy since 2013, executing social-first strategies for over 1,500 top brands. They focus on working smarter and playing better, evidenced by a 92% client renewal rate. The company culture emphasizes an 'open door' policy, mutual support, continuous learning, and a dog-friendly office environment. Additional perks include Summer Fridays, phone bill reimbursement, and full benefits.

Requirements

3-4 Years of Agency/Campaign Experience: Proven track record in managing influencer marketing campaigns and client relationships, particularly in high-pressure environments.
Social Media Expert: A deep understanding of social media platforms, especially Instagram, YouTube, and TikTok.
Exceptional Project Manager: Detail-oriented with the ability to juggle multiple high-priority projects at once. You thrive in fast-paced environments and can easily manage competing deadlines without compromising quality.
Creative & Strategic: You bring a creative mindset and the ability to think outside the box, constantly pushing the envelope with fresh ideas that align with client objectives.
Client-Centric & Proactive: You don’t just react to client needs—you anticipate them. You know how to manage client expectations and deliver innovative, results-driven strategies.

Responsibilities

End-to-End Campaign Execution: Own the entire influencer campaign process—from ideation and influencer sourcing, through to contract negotiations, creative development, and final reporting. You will oversee the successful execution of campaigns across multiple social platforms ensuring all deliverables are met and executed to the highest standard.
Client Strategy & Relationship Management: Serve as the primary point of contact for clients, acting as their strategic advisor and guiding them through the creative and execution processes. Build and maintain strong relationships, anticipating client needs and proactively identifying new opportunities.
Influencer Negotiations: Manage and oversee influencer strategy, outreach, negotiations, and contracts. Be the point person for driving influencer relationships while ensuring that campaign objectives are met.
Data-Driven Optimization: Track, analyze, and optimize campaigns, continuously assessing performance and sharing insights to improve future strategies. Make data-backed recommendations to clients that drive tangible business results.
Mentorship: Mentor and support more junior staff, providing guidance and fostering professional development.
Cross-Functional Collaboration: Work closely with sales, creative, and production teams to ensure alignment with client goals and strategy. Help create proposals and ensure seamless communication between teams to deliver top-tier results.