Account Manager

Microsoft • New York, NY

8d

About The Position

Microsoft Advertising (MSA) empowers large advertisers worldwide to reach their potential through digital advertising solutions. The Account Manager develops strategic client relationships and delivers tailored solutions that align with advertisers’ needs, driving revenue and customer satisfaction. The role uses paid search expertise and performance insights to help clients optimize campaigns and grow their businesses, while building trusted-advisor relationships with day-to-day advertiser and agency contacts.

As a core member of the account team, the Account Manager develops data-informed paid search optimization and growth strategies, executes campaigns, coordinates internal resources, and supports account transitions and account health. The role works with Account Executives and specialist teams to develop account plans, understand client business drivers, identify growth opportunities, and achieve Search, incubation-product, and cross-Microsoft goals. It also supports negotiations and timely contract renewals.

Microsoft describes its mission as empowering every person and organization to achieve more and emphasizes a growth mindset, innovation, collaboration, respect, integrity, accountability, and inclusion. Starting January 26, 2026, Microsoft AI employees living within 50 miles of a designated U.S. office, or 25 miles of a designated non-U.S. location, are expected to work from the office at least three days per week, subject to local law and jurisdictional variation.

Requirements

• Master of Business Administration (MBA) in Ad Sales, Digital Marketing, or a related field and 2+ years of relevant work experience in ad sales, online advertising, or digital marketing focused on search advertising; or bachelor’s degree in one of those fields and 4+ years of relevant experience; or 6+ years of relevant experience; or equivalent experience.
• Advanced knowledge of paid search advertising, including campaign performance assessment, optimization opportunities, and data-driven recommendations.
• Ability to develop and execute paid search strategies involving campaign structure, bidding, keyword strategy, audience targeting, measurement, and optimization.
• Experience using paid search performance data and insights to identify optimization opportunities, develop client recommendations, and drive measurable business outcomes.
• Experience in client-facing digital advertising sales or account management, including managing advertiser or agency relationships and identifying opportunities to grow client investment.
• Experience influencing client stakeholders through data-driven recommendations, solution selling, and advertising product expertise.

Nice To Haves

• Master of Business Administration (MBA) in Ad Sales, Digital Marketing, or a related field and 4+ years of relevant work experience in ad sales, online advertising, or digital marketing focused on search advertising; or bachelor’s degree in one of those fields and 5+ years of relevant experience; or 8+ years of relevant experience; or equivalent experience.
• 5+ years of experience in paid search advertising, including campaign management, optimization, and performance analysis.
• Experience within the Financial Services Industry.

Responsibilities

• Partner with Account Executives and specialist teams to develop and execute Microsoft Advertising account plans, applying effective sales strategies across clients and client types.
• Use paid search knowledge and performance insights to identify campaign optimization and growth opportunities.
• Learn clients’ business drivers, compelling events, and seasonality to identify opportunities to optimize consumption and support development of client sales plans.
• Share accountability with the Account Executive and account team for Search growth, incubation-product growth, and cross-Microsoft opportunities.
• Influence digital marketing managers, directors, digital buying groups, and other decision-makers with insights and data.
• Translate paid search performance into actionable recommendations that help clients grow and optimize campaigns.
• Tailor content and messages, share data insights, and demonstrate products to show how Microsoft Advertising can improve business results.
• Optimize the existing client portfolio to achieve sales targets and maintain strong sales hygiene, including pipeline execution, opportunity management, and revenue goals.
• Use solution selling to identify cross-Microsoft opportunities that deliver beneficial client outcomes, bring in appropriate resources, and address blockers.
• Support the Account Executive in developing negotiation plans for smooth contract closing and timely renewals.
• Maintain a positive approach during objections and negotiations, and demonstrate expertise in Microsoft Advertising features, incentives, and incubation products.
• Upsell and increase consumption of existing products; identify effective sales strategies, package them efficiently, and replicate them across similar client types.
• Assess paid search campaign performance and provide data-driven recommendations that improve client outcomes and support revenue and consumption growth.
• Embody Microsoft’s culture and values.

Benefits

• Certain roles may be eligible for benefits and other compensation; additional benefits and pay information is available through the linked Microsoft careers page.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level