Account Manager (New Office Launch)
About The Position
Business Show Media produces some of the world’s largest and fastest-growing business exhibitions, connecting entrepreneurs, SMEs, and senior decision-makers with the tools and networks they need to scale. With an established international portfolio spanning Europe, North America, Asia, and Australia, we have a proven track record of launching, scaling, and market-leading events. Now, we are building our newly established Canadian division in Downtown Toronto. We are hiring an organised, proactive Account Manager to support exhibitors across our North American events portfolio. This role is focused on client coordination, relationship management, and ensuring a seamless experience for businesses participating in our exhibitions. You’ll act as a key point of contact for exhibitors, working closely with sales, marketing, and operations teams to deliver successful events from onboarding through to show day. If you have a background in administration, customer service, retail, or account coordination - and you’re looking to build your career within a fast-growing international events business - this is an excellent opportunity to join a new and expanding Toronto office.
Requirements
- Experience in administration, customer service, retail, or similar client-facing roles
- Strong verbal and written communication skills
- High attention to detail and strong organisational ability
- Proactive and confident, with a positive attitude
- Able to multitask and manage competing priorities
- Team-focused and eager to learn
- Toronto-based or able to commute daily to our Downtown office
- No prior events experience is required - full training will be provided.
Responsibilities
- Onboarding new exhibitors via phone, email, and video calls
- Acting as the main point of contact throughout the exhibitor journey
- Coordinating contracts, documentation, deadlines, and event requirements
- Managing client queries and providing timely, professional support
- Following up on outstanding payments and invoices
- Working closely with Sales, Marketing, and Operations teams to ensure smooth delivery
- Maintaining accurate records and tracking client progress
- Providing on-site support at major exhibitions when required
- Contributing to the growth and development of a newly launched Canadian office
Benefits
- Performance-based bonus structure
- Monday to Friday, 8:30am – 5:30pm
- A supportive, collaborative, and ambitious team environment
- Full training and development provided
- Additional paid leave over the Christmas period
- Regular team socials
- The opportunity to be part of launching and scaling a new international office
- Exposure to large-scale North American business events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
