Account Manager

LabX Media Group•Toronto, ON

2d•CA$100,000 - CA$140,000•Remote

About The Position

At LabX Media Group, we connect the scientific community with trusted content, industry insights, and innovative marketing solutions through leading brands including Lab Manager. Our team is passionate about helping scientific organizations grow while creating meaningful connections across the laboratory industry. We’re looking for a motivated, relationship-focused Account Manager to join the Lab Manager sales team. This role is ideal for someone who enjoys building partnerships, collaborating with teammates, solving customer challenges, and helping companies tell their stories in impactful ways. If you’re naturally curious, positive, driven, and energized by working with people, we’d love to meet you.

Requirements

A passionate interest in doing media sales
A strong curiosity to learn from experienced media salespeople
Either knowledge about scientific laboratories or the willingness to learn
Ability to work independently with minimum supervision
Proficiency in presenting via Zoom or equivalent meeting software
The ideal candidate will be hard-working, positive, goal-oriented, analytical, detailed, and organized

Nice To Haves

Enjoys building relationships and connecting with people
Is curious, proactive, and eager to learn
Communicates clearly and confidently, both verbally and in writing
Thrives in a fast-paced environment while staying organized and detail-oriented
Is collaborative, adaptable, and willing to jump in where needed
Takes initiative and is motivated by personal and team success
Approaches customer interactions with positivity, professionalism, and empathy
Values accountability, kindness, and continuous growth

Responsibilities

Build and maintain strong customer relationships through a consultative, solution-oriented sales approach
Develop strategic advertising programs across digital, print, lead generation, webinars, events, and custom content solutions
Partner with customers to understand their marketing goals and recommend creative solutions that deliver value
Drive territory growth through a combination of account management, prospecting, and relationship development
Collaborate closely with sales, editorial, marketing, and creative teams to develop customized customer programs
Conduct virtual meetings, presentations, and occasional in-person client visits
Attend industry trade shows, conferences, and events to strengthen relationships and identify new opportunities
Maintain accurate pipeline activity and customer communication within CRM tools
Contribute to a collaborative and supportive team culture focused on shared success
Stay informed on industry trends, customer priorities, and emerging marketing opportunities within the scientific community