Account Manager Assistant Director Pittsburgh or Charlotte
About The Position
The Sales & Strategic Pursuits function brings together business, sector and account knowledge along with EY competencies and solutions to meet unique client needs. The Sales & Strategic Pursuits Organization shapes and drives an integrated growth strategy across EY’s largest accounts, industry sectors, solutions and services, demonstrating and achieving market leadership through a client centric culture. The Account Manager works within our Sales Activation team and is responsible for working with the Global Client Service Partner (GCSP), Sales Leader, Sales Activation Leader and the Sales Executive (SE), where applicable, to drive account strategy and innovation, drive client relationship growth, accelerate sales and develop talent. The Account Manager ensures cross-service line and cross-geography team integration on our largest, most complex global accounts and that we deliver exceptional client service in all internal and external encounters.
Requirements
- 7-10 plus years of account management or similar relevant experience preferably within Financial Services
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
- Effective influencing and relationship building skills with strong executive presence
- Excellent written, verbal, and presentation skills
- Strong attention to detail and sound organizational skills
- Ability to manage multiple priorities simultaneously
- Bachelor’s degree (emphasis in Marketing or Business preferred) or relevant experience
Nice To Haves
- Experience in delivering client-focused solutions based on customer needs
- Strong business/commercial acumen and an understanding of major industry sector trends
- Leadership, facilitation, coaching and mentoring skills
- Strategic thinking and analytical skills
- AI-native mindset with strong proficiency in using generative AI and automation tools to improve effectiveness, accelerate learning, and support data-driven decision-making
Responsibilities
- Managing one to two Global 360 or Focus Core accounts and will be expected to drive the key activities of EY’s Account Management Framework (AMF).
- Working with the GCSP and SE (if applicable) to co-develop account strategy and drive the global execution of the account plan(s).
- Serving as a knowledge hub of the account(s), connecting the global team to EY growth drivers and client business issues.
- Having a strong understanding of the client business agenda and EY solutions to enable leveraging the global EY network to connect our clients to the right people.
- Owning the Assessment of Service Quality (ASQ) process by developing the plan, leading/attending interviews and driving action after the interviews and year-end follow up.
Benefits
- Comprehensive compensation and benefits package
- Medical and dental coverage
- Pension and 401(k) plans
- Wide range of paid time off options
- Flexible vacation policy
- Time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
