Account Manager Assistant Director Pittsburgh, Charlotte or Metro NY

EY•Charlotte, NC

6d•$100,000 - $212,500•Hybrid

About The Position

The Account Manager works within EY's Sales Activation team and is responsible for collaborating with the Global Client Service Partner (GCSP), Sales Leader, Sales Activation Leader, and Sales Executive (SE), where applicable, to drive account strategy and innovation, foster client relationship growth, accelerate sales, and develop talent. This role ensures cross-service line and cross-geography team integration on EY's largest and most complex global accounts, delivering exceptional client service in all interactions. The Sales & Strategic Pursuits function integrates business, sector, and account knowledge with EY competencies and solutions to meet unique client needs, driving an integrated growth strategy across EY’s largest accounts, industry sectors, solutions, and services.

Requirements

7-10 plus years of account management or similar relevant experience, preferably within Financial Services.
Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
Effective influencing and relationship-building skills with strong executive presence.
Excellent written, verbal, and presentation skills.
Strong attention to detail and sound organizational skills.
Ability to manage multiple priorities simultaneously.
Bachelor’s degree (emphasis in Marketing or Business preferred) or relevant experience.
AI-native mindset with strong proficiency in using generative AI and automation tools to improve effectiveness, accelerate learning, and support data-driven decision-making.

Nice To Haves

Experience in delivering client-focused solutions based on customer needs.
Strong business/commercial acumen and an understanding of major industry sector trends.
Leadership, facilitation, coaching, and mentoring skills.
Strategic thinking and analytical skills.

Responsibilities

Managing one to two Global 360 or Focus Core accounts.
Driving key activities of EY’s Account Management Framework (AMF).
Co-developing account strategy with the GCSP and SE (if applicable) and driving the global execution of account plans.
Developing and advancing relationship strategy.
Planning services.
Integrating accounts.
Supporting pursuits.
Developing pipeline with discipline and rigor.
Serving as a knowledge hub for the account(s), connecting the global team to EY growth drivers and client business issues.
Maintaining a strong understanding of the client business agenda and EY solutions to leverage the global EY network.
Owning the Assessment of Service Quality (ASQ) process, including developing the plan, leading/attending interviews, and driving post-interview actions and year-end follow-up.