Account Manager

Allied Universal • Meridian, MS

2d

About The Position

Allied Universal is hiring an Account Manager to lead daily security operations and promote the safety and well-being of the people and places under the account’s protection. The Account Manager guides, develops, and motivates security officers and supervisors to deliver quality service. The position manages scheduling, staffing, payroll, employee relations, client relationships, incident response, compliance, training, safety, site operations, and inventory. The stated annual salary is $60,000. Applicants must be at least 21 years old and have a valid driver’s license and clean driving record. The posting also states that candidates must have 3–5 years of combined law enforcement, military, or security experience, or a college degree, to be considered.

Requirements

• High school diploma or equivalent.
• Must be at least 21 years old.
• Valid driver’s license and clean driving record; a valid license is required when driving a company or personal vehicle for business.
• The posting states that applicants must have 3–5 years of combined law enforcement, military, or security experience, or a college degree, to be considered.
• At least two years of experience in business operations, security management, or supervising teams in a fast-paced environment.
• Experience leading, developing, and retaining a dynamic team while building positive client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Ability to evaluate situations, make sound independent decisions, and resolve conflicts efficiently.
• Proficiency with web-based applications and computer systems, including Microsoft Office.
• Ability to communicate effectively with clients and employees, manage multiple projects, and drive operational excellence.
• Financial acumen, including managing staffing levels, minimizing non-billed overtime, managing turnover costs, and controlling inventory costs.
• Security licensing may be required before employment, depending on state and local laws and regulations.

Nice To Haves

• College degree in Business Administration or a law enforcement-related field.
• Law enforcement, military, contract or proprietary security services, or facility management experience.
• American Society of Industrial Security (ASIS) Certified Protection Professional (CPP) certification.
• Previous payroll, billing, or scheduling experience.
• Aptitude with CCTV, access control, and badge administration systems.
• Graduation from a certified public safety academy, such as law enforcement, firefighter/paramedic, or corrections officer training.

Responsibilities

• Use AI-powered technology to schedule security officers, meet client contract hours, and minimize unbilled overtime.
• Hire, coach, and manage security officers and supervisors; oversee payroll, performance, and employee relations.
• Serve as the primary client contact and ensure high-quality service that protects people and property.
• Respond professionally to escalated security issues and coordinate with clients and internal teams.
• Oversee training, safety, and site operational standards; manage uniforms, equipment, and other essential supplies.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan and disability insurance.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.
• Career advancement opportunities within a global security services company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED