Account Manager

Sonoco Protective Solutions, Inc. • Arlington Heights, IL

11h • Remote

About The Position

While reporting to the Director of Sales of ThermoSafe, the Account Manager coordinates all direct sales activities related to those accounts and prospective accounts found within assigned areas of responsibility. Maintains regular contact with those accounts and prospective accounts to grow existing businesses and to also seek out new products and service opportunities. Strive continuously to enhance ThermoSafe’s overall position in all served markets and potential markets.

Requirements

• 4-year undergraduate degree or equivalent experience
• 3 years of sales experience minimum
• Knowledge and experience in cold chain packaging

Nice To Haves

• Strong preference in Cold Chain sales experience

Responsibilities

• Prepares and maintains updated account plans for major accounts and prospective accounts found within assigned areas of responsibility.
• Provides marketing with input for use in developing strategic plans and develops account plans that are consistent with overall division strategies.
• Implements and coordinates activities relative to each account plan and monitors each plan for effectiveness
• Provides appropriate personnel with progress reports covering each account plan on a regular basis
• Establishes and monitors closely a call plan for all customers and prospective customers within assigned area of responsibility and implements changes as required.
• Monitors closely all activity at each customer and prospective customer location and reports on expansions, closings, business trends, and all other factors impacting volume levels.
• Maintains detailed customer files (share, relative quality, relative price, specifications, contacts, competitor, etc.) on an ongoing basis.
• Establishes and maintains multi-level contacts at all major existing and prospective accounts.
• Communicates all pertinent information involving assigned accounts and prospective accounts to appropriate personnel through reports of call
• Seeks out and promotes new product and service offerings as well as new uses for existing product lines and potential candidates for acquisition.
• Develops and maintains complete list of prospective customers found within assigned area of responsibility.
• Provides immediate supervisor with sales projections for products and customers within assigned areas of responsibility for use in developing sales budgets.
• Investigates promptly and accurately customer complaints and coordinates the resolution of these complaints to the complete satisfaction of these accounts.
• Assists division marketing with trade shows, conventions, and trade association meetings as requested.
• Stay abreast of current selling techniques and make every effort to constantly improve product knowledge and knowledge of the marketplace.
• Serves as coordinator for regional accounts as requested by management.
• Champions new products and services as requested for the region.
• Submits expense reports, reports of call, and itineraries on a weekly basis and all other reports on schedule.
• Promotes company goodwill and maintains proper relationships with customers and prospective customers.
• Complies with all company policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level