Acct Manager-SMB Sales

Verizon•Northampton, MA

5d•$33,500 - $59,000•Onsite

About The Position

The Account Manager, SMB Sales role drives sales, increases service revenue, and manages relationships with accounts in the 1–19 employee segment. The position involves finding and qualifying prospective customers, acquiring new business, and retaining and growing existing accounts. The Account Manager consults with customers to understand business challenges and recommend tailored technology solutions that deliver business value and revenue growth. The role sells integrated solutions including Cloud, Security, ISP, VoIP, and Google platforms. It uses Verizon’s Velocity Selling methodology, AI, advanced CRM tools, and sales force automation tools to support customer engagement, productivity, and sales tracking. This is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned geographic territory may be up to approximately 50% of the time. Scheduled weekly hours are 40.

Requirements

Bachelor’s degree or four or more years of work experience.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
At least one year of sales experience.
Willingness to work in a mobile model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
Valid driver’s license.

Nice To Haves

Associate’s or bachelor’s degree, or related certifications or college courses.
At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client management tools, or social media.
Strong presentation skills in face-to-face and virtual environments.
Experience building and maintaining business relationships with all levels of client organizations.
Ability to work in a fast-paced, self-directed, entrepreneurial environment.
Ability to manage time and prioritize tasks to accomplish goals.
Ability to implement feedback and tailor approaches for success.

Responsibilities

Develop and qualify leads within the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
Acquire new business and incremental revenue to meet sales targets.
Retain, manage, and grow the existing customer base.
Educate customers about Verizon business solutions and present solutions tailored to their needs.
Build relationships with key decision makers.
Create and present multi-product solution opportunities.
Sell integrated software and technology solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
Track and report sales progress using sales force automation tools.
Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.

Benefits

Medical, dental, and vision insurance.
401(k) plan with matching contributions up to 6% of eligible contributions.
Sales recognition programs and incentives, which have included travel, gifts, and other awards.
Paid time off, including five weeks of vacation, holidays, and personal days as described in the posting.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Industry certifications through Verizon’s Get Certified program.
Discounts on Verizon products and services, including discounts of up to 50%.
Pet insurance and other employee perks.
Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.
Additional benefits listed include short- and long-term disability, life and AD&D insurance, identity theft protection, group home and auto insurance, adoption assistance, up to eight company-paid holidays, and up to six personal days per year.