Acct Manager-SMB Sales

Verizon • Northampton, MA

2d • Onsite

About The Position

Verizon is hiring an Account Manager for its small and medium business sales organization. The role focuses on managing accounts in the 1–19 employee segment, developing new business, and growing and retaining existing customers. The Account Manager consults with customers to understand business challenges and recommends tailored technology solutions that support their needs and generate business results.

The position involves prospecting and qualifying leads through cold calling, partner selling, lead-generation campaigns, and social selling; meeting sales targets; educating customers; building relationships with decision makers; and presenting multi-product solutions. Offerings include integrated software and technology solutions such as Cloud, Security, ISP, VoIP, and Google platforms. The role uses Verizon’s Velocity Selling methodology, AI, CRM tools, and sales force automation tools to support sales activity and track progress.

This is a mobile role primarily performed at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned geographic sales territory may be approximately 50%. The position is scheduled for 40 hours per week. Compensation is commission-based and varies by geography, performance, experience, and job-related skills. The listed annual salary range for a full-time schedule is $33,500–$59,000, with the potential to earn more through commission. Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.

Requirements

• Bachelor’s degree or four or more years of work experience.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• At least one year of sales experience.
• Willingness to work in a mobile working model and travel within the assigned geographic sales territory; expected travel may be approximately 50%.
• Valid driver’s license.

Nice To Haves

• Associate’s or bachelor’s degree, or related certifications or college courses.
• At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
• Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client management tools, or social media.
• Strong presentation skills in face-to-face and virtual settings.
• Experience building and maintaining strong business relationships with all levels of client organizations.
• Ability to work in a fast-paced, self-directed, entrepreneurial environment.
• Ability to manage time and prioritize tasks to accomplish goals.
• Ability to implement feedback and tailor approaches for success.

Responsibilities

• Develop and qualify leads within the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
• Acquire new business and incremental revenue to meet sales targets.
• Retain, manage, and grow the existing customer base.
• Educate customers about Verizon business solutions and identify solutions to their business challenges.
• Build relationships with key decision makers.
• Present and create multi-product solution opportunities, including Cloud, Security, ISP, VoIP, and Google platform solutions.
• Drive sales and increase service revenue for accounts in the 1–19 employee segment.
• Track and report sales progress using sales force automation tools.
• Use Verizon’s Velocity Selling methodology and AI and CRM tools to support efficiency, productivity, decision-making, and customer engagement.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days, as described in the role benefits.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Industry certifications through Verizon’s Get Certified program.
• Discounts of up to 50% on Verizon products and services, including wireless calling plans.
• Pet insurance and additional employee perks.
• Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year, as described in the general benefits information.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, with additional vacation based on service.
• Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level