ACCOUNT MANAGER MHP
About The Position
The Account Manager develops and executes market strategies to attain or maintain the desired market position with assigned territory accounts. The role aims to increase truck and aftermarket sales and profits, while offering solutions within Equipment Depot’s scope. Each Account Manager is responsible for customers and prospects in a defined territory and works with local management to grow sales volume, gross profit, and market share. The role involves sourcing material-handling solutions for new and existing customers, developing customer relationships through sales calls and presentations, and providing strong pre- and post-sale service. The Account Manager maintains current customer profiles and records of calls, visits, and correspondence, communicates with the retail network and internal teams, and collaborates with branch management and other departments on matters such as receivables and allied equipment. Travel of 20–30% is required.
Requirements
- College degree preferred, or a combination of work experience and high school education.
- Excellent communication and customer service skills.
- 20–30% travel required.
- Must have reliable transportation.
- Must be certified, or willing to become certified, in the safe operation of a lift truck.
Nice To Haves
- Two to five years of proven sales experience preferred, with outside sales preferred.
- Basic knowledge of Microsoft Office products.
- Prior knowledge and use of CRM is a plus.
Responsibilities
- Develop and execute market strategies for assigned territory accounts.
- Increase revenue from OEM new equipment sales, used equipment sales, and dealer aftermarket products.
- Increase visibility and market share for unit and aftermarket sales among current and new customers.
- Apply effective professional selling principles.
- Manage customer and prospect relationships within a defined territory.
- Source and provide material-handling solutions for new and existing customers.
- Develop strategic plans with local management to strengthen account market position and grow sales volume and gross profit year over year.
- Call on current and target accounts, make sales presentations, and provide adequate sales service and excellent customer service.
- Communicate effectively with the retail network regarding pre- and post-sales issues.
- Work with sales and marketing management to develop strategies for selling to customers in the assigned territory.
- Maintain accurate customer profiles and update records after calls, visits, and correspondence.
- Attend regularly scheduled internal and external meetings.
- Collaborate with branch management and internal departments regarding receivables and allied equipment.
- Follow up promptly with customers, managers, and internal staff.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
