Account Manager

Danos • Houma, LA

19d • Onsite

About The Position

The Account Manager serves as the primary liaison between customers and operations, ensuring workforce resources are effectively aligned with customer needs and project requirements. This role is responsible for managing client relationships, coordinating staffing and manpower planning, overseeing field personnel, maintaining safety and service standards, and delivering operational reports. The Account Manager works closely with customers, supervisors, recruiting, and leadership teams to ensure projects are staffed appropriately, completed successfully, and supported by exceptional customer service.

Requirements

• Bachelor’s degree (B.A.) from four-year college or university and/or one to two years’ related experience and/or training; or equivalent combination of education and experience.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Knowledge of Database software; Internet software and Word Processing software, i.e. Word, Excel, Outlook, PowerPoint, and TEAMS.

Responsibilities

• Manages up to five to fifteen subordinate supervisors who supervise between a total of ten to thirty employees in the field.
• Is responsible for the overall direction, coordination, and evaluation of this unit.
• Directly supervises 25 to 100 non – supervisory employees.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level