Sales - Account Manager

Oak Harbor Freight Lines•Auburn, WA
•$90,000 - $100,000

About The Position

Oak Harbor Freight Lines is seeking a Sales Account Manager to retain and grow existing customer business and secure new business in an assigned sales territory. The role works with Pricing, Admin Support, and Terminal Management to support customers throughout the shipping process. It also includes educating drivers about identifying good freight and generating leads, compiling weekly sales recaps, and training customers on API/webservices.

Requirements

  • Strong verbal and written communication skills.
  • Consultative problem-solving approach, strong analytical skills, and ability to identify root issues and provide comprehensive solutions.
  • Ability to develop client-focused solutions that satisfy customer needs.
  • Proven ability to manage multiple account management projects simultaneously with attention to detail and consistent follow-through.
  • Ability to negotiate initial contracts and annual renewals to maximize win-win solutions.
  • Passion for selling with character and integrity, including willingness to communicate difficult truths to customers when needed.
  • Clean driving record and evidence of insurability are required.

Nice To Haves

  • Strong PC proficiency, email etiquette, and experience using MS Office products.
  • BA/BS degree in Business Administration, Sales, or relevant experience.
  • LTL sales experience.
  • Experience training customers on the advantages of API/webservices.
  • Understanding of industry trends and financial impact.

Responsibilities

  • Make daily face-to-face sales calls with existing customers to retain business and grow wallet share.
  • Prospect, qualify, and secure new business opportunities in the assigned sales territory to grow market share.
  • Collaborate with Pricing, Admin Support teams, and Terminal Management to support customers throughout the shipping process.
  • Attend Oak Harbor Driver meetings to educate drivers on spotting “good freight” and providing shipping leads; follow up with drivers about lead outcomes.
  • Compile weekly sales recaps covering achievements, losses, and possible opportunities.
  • Train customers on the use and advantages of API/webservices.

Benefits

  • Medical, dental, and vision plans, with employee contributions described as 0% up to 2% of gross income for a single person and 0% up to 4% for an entire family.
  • 401(k) with 100% match up to 5% of the employee’s contribution.
  • Holiday pay after the first 90 days.
  • Cell phone stipend.
  • Car allowance.
  • Company-paid life insurance.
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