Account Manager
About The Position
The Account Manager serves as a Sales team member for Civilian Markets at the state and local levels. This role is responsible for retaining existing revenue, generating new business within existing accounts, and new business acquisition. The position involves initiating and answering inbound/outbound sales contacts, closing sales, maintaining customer records, and identifying/qualifying prospective customers. The Account Manager will develop new and expand existing accounts, maintain a thorough understanding of government procurement procedures, and regularly review pipeline opportunities in Salesforce. The role requires working towards an individual sales quota, potentially with a target earnings bonus or sales incentive opportunity, and involves working with moderately complex territory/assigned accounts, products/services, sales, or account management processes. The Account Manager will inform customers of new product/service introductions and prices, follow up on leads with urgency, and conduct regular onsite and virtual appointments with strategic executives and business partners. Continuous learning about the business, financials, products/services, market, and account needs is expected, along with maintaining communication with the Sales Director and internal stakeholders. Attendance at industry conferences and events to represent the company is also required.
Requirements
- Strong and consistent performance at meeting or exceeding sales objections and quotas
- Minimum of 2+ years in AM experience
- Excellent interpersonal skills and the ability to communicate via all available channels
- Professional demeanor and strong work ethic
- Detail oriented, demonstrated strong organizational skills, and demonstrated ability to handle multiple projects and deadlines simultaneously
- Demonstrated ability to multitask and respond effectively to changing priorities and/or situations
- Self-motivation and the ability to work independently
- Proficient in the use of Salesforce and other internal operational systems
- Ability to travel up to 30% of the time
Responsibilities
- Initiating and answering inbound and/or outbound sales contact directly from/to prospective and/or existing customers
- Accepting orders, closing sales, maintaining customer records, and completing required documentation
- Identifying and qualifying prospective customers and recording sales prospecting activity in Salesforce
- Developing new accounts and/or expanding existing accounts within assigned agencies or geographic territories
- Maintaining a thorough understanding of government procurement procedures and guidelines to ensure that the organization's sales initiatives are fully compliant
- Regularly reviewing pipeline opportunities and providing updates in Salesforce
- Work towards an individual sales quota; may have a target earnings bonus or sales incentive opportunity
- Working with moderately complex territory/assigned accounts, products/services, sales, or account management processes
- Informing customers of new product/service introductions and prices
- Following up on leads with a sense of urgency and provide timely updates to Salesforce
- Maintaining a general understanding and knowledge of our solutions
- Conducting regular onsite and virtual appointments with strategic executives and business partners
- Continuing to build knowledge of business, financials, products/services, the market, or account needs
- Maintaining communication with the Sales Director and other internal stakeholders
- Attending industry conferences and events and represent our company, as required
Benefits
- Comprehensive, multi-carrier program for medical, dental and vision benefits
- 401(k) with match and an Employee Share Purchase Plan
- Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
