Account Manager

TrueBlue • Flowery Branch, GA

1d

About The Position

The Account Manager leads overall site operations and manages a service team consisting of Account Supervisors and Recruiters. The role manages annual revenues between $1 million and $5 million and regularly follows up with end-user clients and executive-level facility managers to ensure strategic goals and objectives are met. The position is located in Flowery Branch, Georgia.

The Account Manager oversees daily service-team operations, client relationships, recruiting, associate performance, scheduling, payroll, financial forecasting, safety, and KPI reporting. The role also coaches and develops team members and ensures policies are carried out in accordance with federal and organizational regulations.

Requirements

• High school diploma or GED required.
• At least 3 years of experience managing onsite teams.
• Highly effective personnel and process management skills and techniques.
• Proven skills and knowledge in training, coaching, and performance evaluation.
• Knowledge of Microsoft Office software, including Excel, Outlook, PowerPoint, and Word.
• Strong oral and written communication skills.
• Ability to solve complex problems, including financial problems.
• Strong interpersonal and customer service skills.
• Exceptional attention to detail.
• Must be authorized to work in the United States full-time without employer sponsorship now or in the future.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Manage and provide guidance for the service team’s daily operations.
• Build and maintain strong client relationships.
• Coach, train, and develop service team members.
• Oversee recruiting to ensure sufficient staffing, including interviewing, hiring, orientation, and training.
• Provide guidance on or manage associate performance.
• Oversee scheduling, attendance, and shift meetings.
• Approve and process payroll.
• Conduct trend analysis and financial forecasting.
• Develop and implement a safety program.
• Audit and regularly report on KPIs to ensure policies are executed in accordance with federal and organizational regulations.

Benefits

• Six paid holidays and one paid floating holiday.
• Up to 20 days of paid time off per year.
• Medical, dental, and vision insurance.
• Company-matching 401(k).
• Employee Stock Purchase Program.
• Other programs and perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED