Account Manager

AAK•Edison, NJ

About The Position

The Account Manager manages and grows a geographic territory in the Midwest Region. The role establishes, maintains, and cultivates customer relationships; recommends new products for development; and manages pricing and profitability. The Account Manager works to make AAK a trusted partner to its chosen customers, uncover solutions to formulation challenges, and meet or exceed annual sales and financial targets. The position also involves customer service and finance support, business development, and targeted assignments.

Requirements

BA/BS degree.
At least 5 years of sales experience.
Exceptional hunting skills.
Excellent problem-solving and relationship-building skills, internally and externally.
Demonstrated strong customer relations skills.
Highly effective organization and planning skills.
Self-starter.
Willingness to learn, grow, and try new things.
Entrepreneurial thinker.

Nice To Haves

MBA preferred.

Responsibilities

Maintain and grow value-based customer relationships to establish AAK as a trusted partner and meet or exceed the annual sales budget.
Formulate pricing and negotiate contracts and supply agreements.
Work with the sourcing and trading group to provide customers with raw-material market information or presentations.
Engage customer functional areas, including Product Development/R&D and Procurement.
Prepare annual territory strategic plans aligned with organizational goals and account plans for all key accounts in the territory.
Meet or exceed financial targets.
Provide technical and commercial feedback to customers as needed.
Align AAK US or global technical resources with customer technical groups on a select basis.
Manage territory travel and expenses against budget.
Work with customers to uncover solutions to formulation challenges.
Work with Quality and Customer Service to help resolve customer complaints and problems as required.
Interact closely with Customer Service to ensure customer expectations are met seamlessly.
Assist with collection of past-due invoices.
Investigate invoice discrepancies against customer purchase orders.
Conduct business development activities to uncover new segments and channels.
Collect market-related data as needed.
Complete training as required.

Benefits

Career paths, training and development, e-learning, and tuition reimbursement programs.
Comprehensive medical, dental, and vision insurance starting on the date of hire.
Health Savings Account with an annual AAK contribution of $1,000–$1,500.
401(k) match: 100% of the first 3% contributed and 50% of the next 3%.
Free life and disability insurance.
Employee Assistance Program.
Supplemental pet insurance, identity theft protection, and legal insurance plans.
Discounts on travel, amusement parks, concerts, movies, and more.
On-site celebrations, events, and activities, and support for communities.
Recognition incentives for service and peer-to-peer recognition.