Account Manager

CVS Health

16d•Hybrid

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Aetna International is looking for a motivated, energetic individual to join our account management team in our Government programs market. The Account Manager for this important position will be assigned a specific book of business, with primary responsibilities for maintaining the overall Aetna client relationship, to include supporting appropriate client retention and business development objectives. Applicants should be comfortable working with international clients in a dynamic, multi-cultural environment. Preferred position location in Washington DC/Baltimore area. Alternate locations in New York City or Philadelphia may be considered.

Requirements

2-5 years Healthcare industry experience
Client Management experience
Active Health & Life License or must obtain after hire
Must be able to Travel up to 30% (Possible out of state travel)
Proficiency with Microsoft Office products (Word, Excel, PowerPoint, Teams)
Ability to work independently and with a team to deliver outcomes and drive results.

Nice To Haves

Bilingual
2-3 years Account Management experience

Responsibilities

Develop and maintain mutually-favorable relationships with Aetna International clients (plan sponsors and producers) through superior account service
Develop, maintain and retain consultative client relationships, effectively positioning our value-added products and member services in accordance with business development objectives
Partner with customers on their employee benefit strategies with regard to health and wellness programs
Balance strategic planning and tactical implementation
Communicate and present information to audiences at all levels, both internally and externally
Review, deliver and coordinate account renewal activities
Meet both virtually and, at times, directly with customers (prospective clients, plan sponsors, and producers)
Develop and maintain proficient understanding of the international employee benefit business environment
Provide input to product development areas as appropriate to ensure competitive products and services
Prepare required and special market specific reports within expected timeframes