Account Manager

Twin City Fan Companies•Plymouth, MN

38d•Onsite

About The Position

As an Account Manager, you will be responsible for managing relationships with channel partners and customers, understanding their needs, and providing solutions. This role involves confirming quote requests, qualifying opportunities, managing order changes, and collaborating with internal teams to ensure customer satisfaction. You will also be expected to stay informed about company products, market competition, and industry developments. The position requires a strong understanding of sales processes, customer relationship management, and the ability to negotiate effectively. You will play a key role in driving sales growth and ensuring business alignment with strategic plans. The role also involves identifying areas for internal improvement and external market opportunities.

Requirements

Bachelor's degree in engineering strongly preferred or 5+ years technical experience in a manufacturing environment required.
3+ years of sales experience in an industrial manufacturing environment, preferred.
Demonstrated skill and experience at managing key accounts and developing relationships.
Proven ability in developing multi-level contacts at customer and building strong customer relationships.
Proven track record of meeting sales goals.
Understanding of manufacturing and engineering processes preferred.
Must be self-motivated, self-directed, enthusiastic and detail orientated.
Excellent communication skills; must be a listener, a presenter, and a people-person.
Ability to interact consultatively with sales team to determine needs and develop appropriate solutions.
Good computer skills; proficient in Microsoft Office products.
Ability to work independently.

Responsibilities

Receive and confirm quote requests from channel partners.
Qualify opportunities against deal thresholds, territory execution strategies and product focus.
Manage requests for any changes to submitted orders.
Administer cross-functional quote development to meet customer needs.
Receive non-compliant order submittals and coordinate resolution for order fulfillment.
Escalate rep partner quote and order policy issues to RSM (Regional Sales Manager) for corrective action.
Have a strong understanding of company products, competition in the market and positioning.
Assess end-customer needs and make appropriate technical recommendations.
Negotiate with internal and external stakeholders through successful deal conversions, consistent with the strategic growth plan.
Collaborate with RSM and channel partners on the development of sales quotes and contracts.
Understand the target markets, including industry, company, competitors, and customers.
Collaborate with design and sales teams to ensure that customer requirements are met.
Follow the latest industry developments and stay up to date on corporate competitors.
Assess incoming sales opportunities for business alignment/viability.
Provide trustworthy guidance and sales support channel partners and customers.
Identify and report internal improvement opportunities and external market opportunities.
Live, Act, Behave by TCF Core Vales
All other duties as assigned