Account Manager

Meridian Title Corporation • Saint Joseph, MI

2d

About The Position

Meridian Title, one of the nation's largest independent title agencies, is seeking an Account Manager based in St. Joseph, Michigan. The company provides title insurance coverage, escrow closings, and real estate-related services, combining its history with technology and innovation.

The Account Manager drives revenue growth by managing customer relationships and developing new business. The role protects and grows key accounts, leads consultative sales conversations, builds a strong pipeline, increases market share, and delivers a high-quality customer experience. The selected candidate serves as a market expert in assigned territories and uses Meridian Title's processes, technology, and service standards.

The role includes prospecting, account development, order submission and coordination, customer communication throughout transactions, and representing Meridian Title in presentations, industry events, and community activities. A baseline monthly performance standard is 20 closed (paid) orders and $30,000 in revenue. Annual sales goals may be adjusted based on market conditions and business needs.

Requirements

• Minimum of 2 years of sales experience with direct client interaction.
• Valid driver's license, reliable transportation, and current auto insurance in good standing.
• Active state notary and title insurance license, as required by state, or willingness to obtain them.
• Strong local market knowledge.
• Proficiency in Microsoft Office 365, including Word, Excel, Outlook, and PowerPoint.
• Basic understanding and use of social media platforms, including Facebook, Instagram, and LinkedIn.
• Ability to challenge customer thinking, reframe problems, and drive action through relevant, value-based insights.
• Ability to connect messaging and solutions to client priorities through clear, compelling, results-driven conversations.
• Ability to manage the full sales process from prospecting to close, maintaining momentum and aligning next steps.
• Strong self-awareness and professionalism, with the ability to communicate intentionally and remain effective under pressure.
• Ability to thrive in a fast-paced environment, embrace change, collaborate effectively, and maintain a growth-oriented, results-focused mindset.

Nice To Haves

• Some college or an associate's degree.
• Experience delivering presentations and public speaking.
• Experience in the real estate industry, such as title and escrow, mortgage, builder/developer sales, property and casualty insurance, or home warranty.

Responsibilities

• Prospect new customers and generate business opportunities.
• Increase Meridian Title's market share within assigned accounts.
• Maintain consistent prospecting and follow-up to build an active pipeline.
• Meet or exceed individual performance metrics and consistently execute sales activity benchmarks.
• Build strong customer and internal relationships through attentiveness, expertise, empathy, resourcefulness, and value.
• Retain at-risk relationships through timely intervention and effective objection handling.
• Meet the baseline monthly performance standard of 20 closed (paid) orders and $30,000 in revenue; annual sales goals may be adjusted based on market conditions and business needs.
• Submit accurate, complete title orders promptly and follow established workflows and processes.
• Partner with operations, processing, and closing teams to support transactions from opening through closing.
• Monitor file progress and proactively communicate with customers to improve the closing experience.
• Deliver presentations, training sessions, and educational content to customers and partners about industry updates, regulatory changes, and Meridian Title's products, services, and processes.
• Represent Meridian Title through community involvement, industry events, and strategic networking.
• Stay current on market trends, regulatory updates, and industry developments that affect customers and transactions.

Benefits

• Healthcare coverage, including medical, prescription drug, dental, and vision.
• 401(k) savings plan.
• Paid Time Off (PTO).
• Paid holidays.
• Basic life insurance and AD&D insurance.
• Paid medical leave.
• Paid parental leave.
• Voluntary benefits, including accident, hospital indemnity, critical illness, and long-term and short-term disability coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed