Account Manager

Airgas•Lansing, MI

3d•Onsite

About The Position

Airgas is hiring an Account Manager in Lansing, Michigan, to build and sustain high-value partnerships in business and industrial sectors. The role focuses on growing an established territory by strengthening existing accounts and identifying new opportunities. The Account Manager acts as a consultative partner, helping customers integrate Airgas products and solutions to add value to their operations. The position involves developing territory and account plans, cultivating relationships with customers and stakeholders, and coordinating proactive action plans that support customer success, healthy margins, and sustainable growth. The Account Manager is expected to learn about Airgas products and the competitive landscape and to integrate product lines in accordance with the company’s customer-centric sales philosophy. The role includes travel within the assigned territory, with minimal overnight stays, and may require varied hours to support customers.

Requirements

Two to three years of professional sales, commercial, B2B sales, or business development experience.
A demonstrated record of advancing sales and business development goals while surpassing key milestones.
Ability to use a collaborative sales process to understand customer concerns and determine supportive solutions.
Proficiency with common email, spreadsheet, word-processing, and presentation software.
A proactive approach to identifying client pain points and facilitating technical solutions that create shared value.
Excellent skills in building alignment and navigating agreements to meet customer needs.
Ability to foster understanding and connect with people from different backgrounds.
Flexibility to work varied hours to support customers’ success.

Nice To Haves

Bachelor’s degree in engineering, business administration, or marketing, or equivalent.
Experience contributing to growth in industrial, commercial, or educational markets.
Ability to nurture long-term partnerships and build alignment across complex, multi-level stakeholder groups.
Familiarity with industrial, specialty, and medical gases, or a strong desire to learn about them.
Experience pioneering new market approaches and adaptability in a fast-evolving industrial landscape.
Comfort with CRM tools such as Salesforce; SAP experience is preferred.

Responsibilities

Grow the assigned territory by deepening relationships with existing clients and identifying new partnership opportunities.
Communicate clearly and in an organized manner so that ideas, plans, and projects support customers’ business goals.
Develop a strategic roadmap for achieving sales milestones and prioritize account opportunities through effective planning and time management.
Identify opportunities to add value to existing accounts and support sustainable business growth.
Implement account partnership strategies, including regular business reviews for key customers.
Connect with key stakeholders and influencers to understand their needs and support their decision-making.
Serve as clients’ trusted advisor and primary point of contact, build strong relationships, and address inquiries and concerns promptly.
Coordinate information throughout the partnership lifecycle and establish proactive action plans that support healthy margins and growth.
Learn about new products and the competitive landscape to remain a trusted advisor to clients.
Integrate Airgas product lines into customer accounts and follow the company’s customer-centric sales philosophy.

Benefits

Base pay plus commission.
Monthly auto allowance and mileage reimbursement.
Medical, dental, and vision insurance.
Life, AD&D, and disability insurance, including short-term and long-term disability.
Up to 14 weeks of paid childbirth benefits.
401(k) retirement plan with company matching.
Tuition assistance and tuition reimbursement.
Paid holidays, vacation, and sick time.
Benefits begin after 30 days of employment.
Employee Assistance Program.
Pre-tax commuter transportation benefit.
Parental leave, floating holidays, jury duty leave, and funeral/bereavement leave.
Discounted college tuition for eligible employees’ dependents.
Airgas Scholarship Program for dependent children.