Account Manager

Flexential•Portland, OR

20d•Hybrid

About The Position

The Account Manager is responsible for driving revenue growth and retention within an assigned portfolio of existing customer accounts. This role focuses on nurturing long‑term relationships, understanding customer needs, expanding product adoption, and identifying opportunities across our full suite of data center services including colocation, cloud, and managed services. The successful candidate will have a proven history of successfully managing and expanding customer relationships and must demonstrate strong communication, strategic account planning, negotiation, and problem‑solving skills. This role is ideal for someone who excels in consultative, relationship‑based technology account management. This is an exciting opportunity to join a leading provider of secure and flexible data center solutions that was recently named a top workplace!

Requirements

3+ years of experience
A successful documented path of sales success
Solid track record calling on business decision makers within the IT organization in a highly competitive market.
Proven ability to build relationships throughout the customer organization.
Experience selling managed services, IT Infrastructure, software-as-a-service or application hosting is ideal.
Bachelor's degree or any combination of education & related experience that would demonstrate possession of the knowledge and abilities needed to achieve success in this position.
Ability to travel to assigned territories
High-energy individual with a positive attitude, good teamwork skills and exceptional customer presentation experience.
Strong questioning and listening skills.
Able to translate innate curiosity into account progress.
Presents a professional and credible face to the customer and prospect.
Self-directed, self-motivated and results oriented – possesses the drive and determination to succeed.
Willing to work hard, knows how to work smart.
Persistent but pragmatic: willing to be flexible and adaptable to change.
Critical thinker – can address the challenges presented during sales conversation.
Possess the ability to continually self-educate to maintain a broad knowledge of complex products, services and selling skills.

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Meet and/or exceed all quota requirements.
Develop and execute sales territory plans.
Determine and set the appropriate sales strategy to position and close complex sales opportunities in a competitive colocation, cloud and managed services market.
Develop and build relationships with prospective customer executives, technical staff and key strategic partners.
Develop technical responses and strategy for RFP’s as a member of the account team.
Manage multiple priorities and multi-task effectively.
Track prospect and sales activities in Salesforce.com.
Perform other duties as required and assigned.