Account Manager

Allied Universal • Meridian, MS

7d

About The Position

Allied Universal is hiring an Account Manager to lead daily security operations and help ensure the safety and well-being of the people and places the company protects. The Account Manager guides, develops, and motivates security officers and supervisors to provide exceptional service while maintaining strong client relationships and operational standards.

The role requires 3–5 years of combined law enforcement, military, or security experience, or a college degree, and candidates must be at least 21 years old. The posting also lists a high school diploma or equivalent and a minimum of two years of experience in business operations, security management, or team supervision in a fast-paced environment. A valid driver’s license and clean driving record are required to qualify; licensing requirements may also apply under state or local law.

The position pays $60,000 annually. Benefits include medical, dental, vision, basic life, AD&D, retirement, and disability insurance, as well as paid holidays, sick days, personal days, and accrued vacation.

Requirements

• High school diploma or equivalent.
• At least 21 years of age.
• A valid driver’s license and clean driving record; a valid license is required when driving a company or personal vehicle for business.
• At least 3–5 years of combined law enforcement, military, or security experience, or a college degree, as stated in the posting’s introductory qualifications.
• At least two years of experience in business operations, security management, or supervising teams in a fast-paced environment.
• Experience leading, developing, and retaining a team while building positive client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Ability to evaluate situations, make sound independent decisions, and resolve conflicts efficiently.
• Proficiency with web-based applications and computer systems, including Microsoft Office.
• Ability to communicate effectively with clients and employees, manage multiple projects, and drive operational excellence.
• Financial acumen and ability to manage staffing levels, minimize non-billed overtime, manage turnover costs, and control inventory costs through planning and organization.
• Meet any licensing requirements imposed by applicable state or local laws and regulations.

Nice To Haves

• College degree in Business Administration or a law enforcement-related field.
• Law enforcement, military, contract or proprietary security services, or facility management experience.
• American Society of Industrial Security (ASIS) Certified Protection Professional (CPP) certification.
• Previous payroll, billing, or scheduling experience.
• Aptitude with security systems, including CCTV, access control, and badge administration.
• Graduate of a certified public safety academy, such as law enforcement, firefighter/paramedic, or corrections officer.

Responsibilities

• Manage scheduling using AI-powered technology to meet client contract hours while minimizing unbilled overtime.
• Hire, coach, and manage security officers and supervisors; oversee payroll, performance, and employee relations.
• Serve as the primary client point of contact and ensure high-quality service that protects people and property.
• Respond professionally to escalated security incidents and emergencies, coordinating with clients and internal teams.
• Oversee training, safety, and site operational standards.
• Manage inventory, including uniforms, equipment, and other essential supplies.
• Manage staffing levels and costs, including non-billed overtime and turnover costs.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan and disability insurance.
• Eight paid holidays annually.
• Five sick days and four personal days.
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.
• Career advancement opportunities within a global security services company.
• Supportive team environment and impactful work protecting people, property, and businesses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED