Account Manager

ManpowerGroup WorkMyWay • Bloomington, MN

2d • Remote

About The Position

The Account Manager drives new business development, expands existing customer relationships, and helps clients solve business challenges using Ricoh’s technology and digital transformation solutions. The role uses a consultative sales approach to understand customer needs, business objectives, buying behaviors, and decision-making processes, then position solutions effectively. The Account Manager communicates the value of Ricoh’s offerings and demonstrates how technology investments can improve customers’ financial performance. The position is remote and requires approximately 20% travel, including occasional overnight travel.

Requirements

• Bachelor’s degree or equivalent professional experience.
• At least 3 years of business development, account management, or sales experience.
• Strong verbal and written communication skills.
• Ability to research customer organizations and conduct business-level conversations.
• Proven ability to manage multiple accounts and priorities effectively.
• Foundational understanding of financial concepts, including P&L components.

Nice To Haves

• Experience selling IT services, software solutions, or technology-based services.
• Knowledge of document management, workflow automation, or digital transformation solutions.

Responsibilities

• Generate new business opportunities and grow existing accounts.
• Build relationships with key decision-makers and influencers.
• Research customer organizations and use discovery and consultative questioning to identify and solve business challenges.
• Understand customer buying behaviors and business needs rather than focusing solely on products or services.
• Communicate the value of Ricoh’s solutions and digital transformation capabilities.
• Demonstrate how technology investments can positively affect a customer’s financial performance.
• Deliver professional presentations and solution recommendations virtually and in person.
• Increase market share through strategic business development activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level