Account Manager - Unit4 Financials by Coda

Unit4

10d•Remote

About The Position

As an Account Manager for U4F, you will take full commercial ownership of a defined portfolio of existing customers across the UK & I region. Acting as a trusted advisor, you will ensure customers realize maximum value from their U4F solutions while driving renewals, expansions, and long‑term growth. This is an exciting opportunity to join a newly dedicated team and work closely with the General Manager, Sales Leadership, Solution Consulting, and wider GTM functions.

Requirements

2+ years of experience managing enterprise software customers, ideally within financial management, ERP, SaaS, or other complex B2B solutions.
Strong commercial acumen with a proven track record of achieving revenue, renewal, retention, and account‑growth targets.
Experience using MEDDPICC as a sales methodology to navigate complex sales cycles whilst ensuring a value based sales approach
Ability to build trust and credibility with senior finance stakeholders and cross‑functional teams.
Excellent communication, negotiation, and relationship‑building skills.
A proactive, consultative approach with strong organisational discipline and attention to detail.
Comfort working in a transforming environment with evolving processes, structures, and product offerings.
Desire - Whilst this role is remote, we expect you to be out in the field visiting our customers

Responsibilities

Manage a portfolio of U4F customers as their primary commercial contact and product advocate.
Own customer retention and expansion outcomes, identifying and progressing upsell and cross‑sell opportunities in collaboration with Sales Engineering and Solution Consulting.
Find whitespace opportunities and drive a value based sales approach
Conduct structured account reviews to understand customer priorities, open issues, adoption, and future roadmap needs.
Identify white space opportunities and lead a value based sales engagement
Build strong, senior‑level stakeholder relationships, positioning Unit4 as a long‑term strategic partner.
Collaborate closely with RevOps, Product, Marketing, and Customer Success to align customer needs with solution positioning and value realization.
Maintain strong CRM hygiene, including accurate forecasting, pipeline progression, and opportunity stage management.
Contribute to the U4F go‑to‑market strategy by bringing customer insights that shape product development and commercial execution.