Account Manager

Triad Electronic Technologies • Phoenix, AZ

3d

About The Position

Triad Electronic Technologies is seeking a highly motivated Program/Account Manager with circuit board assembly experience to join its collaborative team. The role focuses on managing customer relationships and account performance within electronics manufacturing, identifying opportunities for account growth, monitoring financial performance, and coordinating operational activities involving electronic components and assemblies.

Requirements

• Bachelor's degree or equivalent experience in business, engineering, or a related field.
• 3–5 years of experience in sales, program/account management, or engineering within the electronics manufacturing industry, with emphasis on circuit board assembly.
• Excellent communication, analytical, and problem-solving skills.
• Ability to build strong relationships and work collaboratively across functions.

Nice To Haves

• Experience in a metric-driven environment.
• Understanding of financials.

Responsibilities

• Build and nurture client relationships in the electronics industry, gather feedback, and collaborate with internal teams to exceed customer expectations.
• Drive account growth by identifying opportunities, developing expansion plans tailored to electronics manufacturing needs, delivering quotes, and tracking progress.
• Monitor and manage account financials, including pricing, NWC utilization, and P&L performance, to mitigate risks and improve profitability.
• Track KPIs, solicit customer feedback, and drive improvements to support optimal account performance.
• Handle customer concerns, process orders for electronic components and assemblies, manage change orders, and oversee RMA procedures.

Benefits

• Collaborative and supportive work environment.
• Opportunity to grow and develop skills within a specialized industry.
• Opportunity to contribute to the company's goal of creating a cleaner, safer, healthier, and smarter world through electronics manufacturing.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level