Account Manager

Gallagher • Houston, TX

11d • Onsite

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Requirements

• Bachelor's degree and 3 or more years client coordination and/or claims management experience OR High School degree with 8 or more years client coordination and/or claims management experience.
• License required.
• Able and willing to travel approximately 25% of the time.
• Excellent verbal and written communication skills.
• Able to quickly determine critical issues.

Nice To Haves

• Experience in account management, client service, insurance, or another relationship-led role.
• Ability to manage multiple client accounts and keep follow up organized.
• Comfortable speaking with senior stakeholders and day to day client contacts.
• Ability to explain coverage, service, and next steps in simple, clear words.

Responsibilities

• Manage an assigned book of business and support routine to moderately complex client accounts.
• Build trust with clients, keep retention goals in focus, and look for ways to add value through more coverage or services.
• Own day-to-day account work, keep renewals moving, and help secure existing business.
• Coordinate support work and help guide admin or customer service tasks.
• Help make sure clients get the right support at the right time.

Benefits

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level