Account Manager

Cooper Standard•Northville, MI

10d•Hybrid

About The Position

This position is responsible for leading and achieving profitable growth and margin management of the assigned programs/customers to drive profitability and growth. This includes developing, maintaining and establishing the customer relationship while also being responsible for achieving established priorities and goals.

Requirements

Bachelor’s Degree required in business, economics, finance, engineering or similar
3 - 5 years of experience as an account manager working with automotive OEM customers and demonstrated ability to be autonomous in customer management
Understanding of OEM manufacturing and assembly environments
Technical knowledge to discuss product capabilities in detail with all OEM customer functions
Ability to articulate complex ideas and communicate effectively with customers and cross-functional teams
Ability to make decisions on customer requests varying from program support to profit margin, which affects long term profitability
Strong verbal and written communication skills with exceptional negotiating abilities
Project management skills are desired with excellent ability to prioritize, multitask and organize
Ability to articulate complex business case proposals to internal and external management and influence decision making
Strong, polished presentation and negotiation skills
Proficient in Microsoft Office
Willingness and ability to travel, as necessary

Nice To Haves

Project management skills are desired

Responsibilities

Responsible for commercial management of assigned customer(s)
Market share, competitor programs, overall value of addressable market
Competitor market information and important changes in their business efforts
Full cycle plan and backlog details
Revenue performance versus commitments over business plan horizon
Plans to achieve profitability targets and growth commitments
Responsible for overall accuracy and fidelity of commercial documents throughout our systems.
Responsible for overall day to day front line relationship (buyer/engineer up to senior buyers/engineers)
Responsible for achieving the assigned profitability and growth targets for assigned customer(s)
Responsible for achieving sales task target for assigned customer(s)
Responsible for partnering with cross functional groups to establish target programs and strategies to win.
Responsible for partnering with cross functional groups to grow profitability on awarded programs.
Participate in the development of and execute strategic plan for the customer and/or product to achieve profitable growth targets within the region and globally
Responsible for communicating strategies to win and business opportunities to leadership for approvals.
Contribute to management of customer business plan or productivity programs internally and externally
Work with Engineering, Operations, Purchasing and Cost Estimating to ensure quotes are competitive, accurate and submitted on time for customer and/or product
Maintains part pricing matrix, closure of all open financial/economic issues and coordinating part transfers
Support Finance in tracking of formal amortization schedules with customers
Lead and develop cross-functional customer relationships with all disciplines
Develop cross-functional internal relationships (Sales, Engineering, Operations, Purchasing, Cost Estimating, etc.)
Develop and lead price negotiations with the customer ensuring consistency at the customer level
Support and mentor Account Managers and Sales Analysts
Understands and properly utilizes required internal and external systems and procedures.
May, on occasion, be required to perform duties other than those specified in this description