Account Manager, Mid-Market Standalone (Growth)

Rippling•San Francisco, CA

30d•Onsite

About The Position

Standalone Account Managers are ambitious AM’s who can manage a more strategic sales cycle while being an advisor to customers that are consolidating more of their tech stack to Rippling.

Requirements

3+ years of SaaS experience in account management or sales.
Track record of consistently meeting and exceeding quota via new product sales and upgrades (license expansion sales are not likely relevant).
Competitive and creative drive to win over customers and think outside the box to get a deal done.
Demonstrated ability to run a sales discovery and demo meeting and run a structured sales process.
Proven success building and maintaining long-term commercial relationships.
Highly effective communicator with good people instincts – able to build trust and work well with a diverse group inside and outside the company.
Highly organized, self-motivated, and detail-oriented; great follow-through on projects/tasks big and small
High integrity; enthusiastic about a great company for the long term.

Nice To Haves

New Logo Sales / Account Executive experience a plus, but not required.

Responsibilities

Assist customers who are only using Rippling for specific product suites realize the full potential of the platform by consolidating more of their processes into Rippling.
Proactively engage customers in your book via key lifecycle events: “go live”, executive business reviews, contract renewal, etc.
Field customer requests and lead initiatives in your book to meet company objectives for customer adoption, retention, and revenue growth.
Consult with clients to understand their HR, IT, Finance, and global workforce management needs through a solutions-based selling approach.
Navigate a sales process by building relationships with multiple stakeholders through remote meetings.
Negotiate and coordinate customer procurement and contract execution
Build and manage a pipeline of new subscription cross-sales, product upgrades, and contract renewals to quarterly targets.
Develop and demonstrate a broad knowledge of current and new Rippling products via executing customer adoption playbooks and prospecting.
Partner with your Technical Account Manager to devise account plans, long-term goals, and client strategies; and with cross-functional teams to ensure customer success and secure long-term.