Account Manager

NOV•Houston, TX

6d•Onsite

About The Position

The Account Manager will be responsible for cultivating strong, long-term relationships with existing clients, developing strategies to maximize sales revenue, and identifying opportunities for upselling or cross-selling. This role also involves new business development, including identifying and pursuing leads, conducting market research, and tailoring solutions. The Account Manager will serve as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring client satisfaction. Collaboration with internal teams such as marketing, product development, and customer support is crucial for delivering exceptional service. Additionally, the role requires maintaining accurate sales records, preparing performance reports, forecasting sales trends, and monitoring industry trends and competitor activities.

Requirements

A proven track record in sales, preferably a minimum of two years of ESP, artificial lift, or oilfield experience in a B2B environment, with a strong understanding of sales techniques and strategies.
Excellent interpersonal skills with the ability to build rapport and trust with clients, understand their needs, and provide effective solutions.
Clear and persuasive communication skills, both verbal and written, with the ability to articulate complex ideas and negotiate effectively.
Strong analytical critical thinking, and problem-solving skills to interpret sales data, identify trends, and make data-driven decisions.
Ability to manage multiple accounts simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment.
Proficiency in ESP system design, using sales CRM software, Microsoft Office Suite, and other relevant tools for sales management, reporting, and ESP system design.
Willingness to adapt to changing market conditions, customer preferences, and company priorities to achieve sales targets.
Ability to travel regionally up to 50% of the time.

Nice To Haves

A minimum of two years of sales account management preferred.

Responsibilities

Client Relationship Management: Cultivate strong, long-term relationships with existing clients by understanding their business needs, challenges, and objectives.
Sales Generation: Develop strategies to maximize sales revenue from existing accounts and identify opportunities for upselling or cross-selling products or services.
New Business Development: Identify and pursue leads for potential new clients, conduct market research, and tailor solutions to meet their requirements.
Negotiation and Closing: Negotiate contracts, pricing, and terms of agreements to close sales deals while ensuring profitability for the company.
Account Management: Act as the primary point of contact for clients, addressing inquiries, resolving issues, and providing ongoing support to ensure client satisfaction.
Collaboration: Work closely with internal teams such as marketing, product development, and customer support to coordinate efforts and deliver exceptional service to clients.
Sales Reporting and Forecasting: Maintain accurate records of sales activities, prepare regular reports on sales performance, and forecast future sales trends.
Market Analysis: Monitor industry trends, competitor activities, and customer feedback to identify opportunities for business growth and product improvement.
New sales
Manage customer accounts.
Quoting
Learn and continued education of technical skills related to ESPs.
ESP system design.
Review application designs.
Attend failure review meetings.
Lead optimization efforts.
And other projects or assignments as needed.