Account Manager

Stoltz Marketing Group•Boise, ID

1d•$55,000 - $75,000•Onsite

About The Position

The Account Manager role is a Boise-based (remote is not an option) position, responsible for a handful of assigned clients— keeping projects on track, goals in focus, and communication flowing. You will work collaboratively and cross-functionally to fully develop our clients’ strategic marketing initiatives and nurture long-term growth of your accounts. You’ll be the go-to person for your clients – a natural connector with a passion for marketing, strategy, and delivering great work. This position reports to our Sr. Director of Accounts as an essential role on the client services team.

Requirements

A degree in marketing, advertising, journalism, or a related field—or a minimum of 3 years of experience.
Agency–specific experience is a plus and will be weighted heavily.
Truly passionate about marketing.
A natural relationship-builder who sees clients as true partners and friends.
Communicate clearly and confidently – speaking up when it counts, with both clients and teammates.
Enjoy presenting, pitching ideas, and helping grow agency business.
Tech-savvy, quick to learn tools like Google Slides and Workamajig.
Curious, adaptable, and always looking for ways to improve.
Thrive in a fast-paced environment and keep cool when things get chaotic.
Organized, detail-oriented, and a strong writer.
The kind of person who makes new connections at every networking event.
Follow marketing and tech trends and bring fresh ideas to the table.
Enjoy working with budgets and understand the importance of client profitability.

Responsibilities

Serve as the main point of contact for your clients—build trust, listen well, and make sure they feel valued.
Learn to manage your book of business with an eye on profitability, growth, and avoiding write-offs.
Present to the management team on all client activities and budgets on a quarterly basis.
Support the Sr. Director of Accounts and the management team on client strategy and planning.
Stay up to speed on your clients’ industries and market trends.
Help shape creative ideas that drive client success and agency growth.
Build strong, positive relationships with teammates and leadership knowing internal customer service is just as important as external.
Keep clients updated on project status, budgets, and recommendations.
Clearly communicate client needs to the team, so work gets done right, on time, and on budget.
Collaborate with project managers and coordinators to ensure smooth, on-time delivery.
Make sure all work meets Stoltz’ quality standards and client expectations.
Become the indispensable go-to person for your clients, delivering unreasonable hospitality and building relationships that last far beyond office hours.
Take a more proactive role in spotting opportunities and pitching smart, strategic ideas—branding, strategy, media, campaigns, and beyond.
Team up with creative leads to present and sell innovative solutions that move the needle for clients.
Help with estimates and SOWs and manage change orders and budget updates with clients.
Own the business side—drive profitability, growth, and client retention with minimal oversight.
Have a solid understanding of traditional and programmatic media, placement, and analytics.
Consistently identify new ideas and solutions that enhance results for your clients.