Account Manager, Aquila

Association of National Advertisers•New York, NY

11d•$75,000 - $95,000•Hybrid

About The Position

We are looking for a driven and detail-oriented Account Manager to be an early member of our customer success team. This role is ideal for someone with 3-6 years of experience at a media agency within a measurement, data, or client servicing team. This role offers a unique opportunity to work at the forefront of cross-media measurement and partner with leading U.S marketers and platforms such as YouTube, Meta, Tik Tok and Amazon. You’ll work directly with Aquila’s executive team to support marketer and agency engagement with the Aquila program through this foundational build year. You will be the day-to-day lead for Aquila marketers, drive adoption and usage of the tool, help communicate campaign performance insights, and ensure a smooth client experience from onboarding through delivery.

Requirements

Bachelor’s degree in Media, Marketing, Communications, Business, or a related field plus 3–6 years of experience at a media agency or in an ad tech/measurement role
Comfortable with digital and TV measurement concepts like impressions, GRPs, reach, frequency, and brand lift
Able to manage multiple clients and deliverables with attention to detail and accuracy
Excellent communication skills, both written and verbal, with a client-friendly approach to presenting data
Proficient in Excel, PowerPoint and Google Workspace
Enthusiastic about data and insights, with a desire to grow your expertise in cross-media analytics

Nice To Haves

experience with media platforms (e.g., Google Campaign Manager, Nielsen, ComScore) a plus

Responsibilities

Act as the day-to-day contact for media agency and advertiser clients
Own onboarding of new customers to the Aquila program
Support onboarding of new clients to Aquila’s platform and tools
Answer questions on the product and help identify solutions to issues
Work with an analyst to translate data into clear, actionable presentations and recommendations for clients
Coordinate with internal teams (product, engineering, operations) to resolve issues and meet delivery timelines
Track client usage, satisfaction, and feedback to own post-trial conversion
Maintain up-to-date knowledge of media measurement trends, including reach/frequency deduplication, cross-platform attribution, and audience verification
Participate in marketer sales presentations