ACCOUNT MANAGER (Northeast)

Wikoff Color•Holyoke, MA

1d•Hybrid

About The Position

Wikoff Color Corporation is an employee-owned company that values its team members and invests in their future. The Account Manager plays a crucial role in driving Wikoff's growth by creating high-quality, visually compelling materials for new sales and customer retention. This role involves transforming complex ideas into clear, strategic visuals to differentiate the brand in competitive bid situations. The ideal candidate will be creative, collaborative, adaptable, and proactive in a fast-paced environment, comfortable managing content across multiple channels and working with cross-functional teams and senior leaders. This position also supports field trials, installations, and troubleshooting, documenting and training stakeholders on best practices, and collaborating with sales and technical teams to transition customers to new technologies.

Requirements

Professional graphic design experience, preferably in a fast-paced, sales-focused environment
Advanced proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop).
Strong skills in PowerPoint with a focus on presentation storytelling.
Excellent eye for typography, color, layout, and composition.
Strong communication, organization, and time-management abilities.
Ability to work independently or collaboratively in both remote and in-office environments.
Strong analytical and problem-solving skills, with the ability to interpret sales data and apply insights.
Bachelors degree or 3 years experience

Responsibilities

Design high-impact sales and retention materials, including proposals, presentations, brochures, packaging, and digital assets.
Develop interactive and visually polished content such as PDFs and PowerPoint presentations to support business development efforts.
Collaborate with Sales teams to ensure visual design aligns with strategic goals.
Translate complex data and messaging into engaging visual narratives.
Manage multiple projects simultaneously while meeting deadlines, maintaining high quality, and ensuring design consistency.
Contribute creative ideas during team brainstorming sessions and design reviews.
Prepare content for both digital and print production, ensuring accuracy and adherence to brand guidelines.
Maintain organized libraries of design assets, templates, and tools for team use.
Support RFP and proposal development by enhancing layout, flow, and overall visual impact.
Contribute to the development and implementation of integrated communication strategies that support business objectives across all key audiences: Corporate and field employees, partners and customers.
Maintain and manage the corporate communications calendar to ensure coordinated, timely messaging.
Oversee intake and fulfillment of communication requests to streamline workflows and content delivery.
Track, analyze, and report on communication effectiveness using tools such as Hubspot, Virtual Visitor and other analytics platforms.
Use data to inform and continuously improve communication strategy and execution.
Partner with internal teams to tailor messaging to targeted audiences and ensure alignment across initiatives.
Support storytelling initiatives that highlight strategic initiatives, employee recognition, brand values, and company milestones.
Help drive internal campaigns that enhance culture, belonging, and engagement.
Ensure all messaging and content (visual, written, and digital) adhere to Wikoff’s brand standards.
Support crisis communication efforts to protect and strengthen the brand’s reputation.
Assist in crafting clear, impactful messaging for the executive leadership team.
Support field trials, installations and troubleshooting.
Document and train internal & external stakeholders on best practices.
Collaborate with sales and technical teams to transition customers into new technologies.