Account Manager

BLACKHAWK INDUSTRIAL OPERATING CO • St. Louis, MO

3d

About The Position

The Account Manager manages existing and new customer relationships to meet or exceed company sales revenue and profit objectives. The role promotes a culture of safety, maintains thorough product knowledge, presents products to customers, follows through to ensure customer satisfaction, and proactively solves customer problems. The Account Manager supports and expands onsite sales and service, coordinates technical support as needed, and communicates customer and market issues to company management. This position is safety sensitive and subject to drug testing, including cannabis.

Compensation includes a base salary of $75,000 per year and uncapped performance-based commissions. Successful team members typically earn approximately $75,000 in additional annual commission, for target compensation of $150,000.

The position has no direct supervisory responsibility, though it may provide indirect supervisory input. Work must follow ISO processes and procedures. BlackHawk Industrial requires pre-employment background and drug screening.

Requirements

• High school diploma required.
• Two to five years of experience in a similar position in industrial sales required.
• High levels of product knowledge.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills.
• Competence using computer software specific to the operation.
• Ability to speak and understand English.
• Ability to use a computer and other equipment.
• Ability to frequently lift and/or move up to 50 pounds.
• Ability to stand, walk, sit, use hands and fingers to handle or feel objects, tools, or controls, and reach with hands and arms.
• Close vision and ability to clearly focus vision.
• Must undergo pre-employment background and drug screening.

Nice To Haves

• Bachelor’s degree in a related field preferred.
• Previous sales or customer service experience preferred.

Responsibilities

• Manage new and existing customer relationships.
• Promote a culture of safety and personally exhibit, recruit, and coach associates consistent with Core Behaviors.
• Maintain thorough knowledge of products and present products to customers.
• Follow through with customers to ensure satisfaction.
• Identify and prioritize existing and prospective customers within the assigned territory and keep the mailing list current.
• Study product information, attend seminars, and supervise product tests.
• Attend and contribute to company sales meetings and technical sessions.
• Provide customers with literature and promotional materials to enhance their productivity.
• Provide the General Manager with market information regarding trends, new products, and market share in existing and potential accounts.
• Proactively solve problems for customers and build and sustain positive customer relationships.
• Provide and coordinate technical support as needed.
• Support and expand onsite sales and service.
• Communicate customer and market issues to company management.
• Perform all work in accordance with ISO processes and procedures.
• Perform other duties as assigned.

Benefits

• Health insurance: BCBS of Oklahoma HDHP HSA with employer match, subject to criteria.
• Dental insurance.
• Vision insurance.
• 401(k) plan and company match.
• Full, limited, and dependent flexible spending accounts.
• Company-paid short-term and long-term disability insurance.
• Company-paid basic life insurance and AD&D; supplemental and dependent life and AD&D options.
• Critical illness insurance with wellness rider.
• Accident insurance with wellness rider.
• Hospital indemnity insurance.
• Employee Assistance Program, including concierge services and travel assistance.
• Paid time off.
• Paid holidays.
• Gym reimbursement.
• Quarterly wellness challenge with a chance to win money or prizes.
• Tuition reimbursement after one year of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED