Account Manager

RTX•Longueuil, QC

2d•Onsite

About The Position

Pratt & Whitney Canada (P&WC) is a global leader in aerospace innovation, proudly headquartered in Longueuil, Quebec, since 1928. We design and manufacture next-generation aircraft engines that power the world’s largest fleet of business, general aviation, and regional aircraft and helicopters. For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the world. Pratt & Whitney Canada was named one of Canada’s Best Employers for 2026 by Forbes, marking the 11th consecutive year the company has earned this recognition. Pratt & Whitney Canada also ranked #1 employer in the aerospace and defense industry in the country. In addition, our headquarters continues to be recognized among the top employers in the Montreal region. Together, these distinctions reinforce our reputation as an employer of choice in Montreal, across Canada, and around the world.

Requirements

Cegep/College degree in Supply Management or related field and 12+ years in Supply Management with complex accounts
University diploma (preferred) in Supply Management, Commerce, Industrial Engineering or similar domains and 10+ years in Supply Management with complex accounts
Certificate, orientation and/or direct experience in supply management and/or logistics and/or similar domains
Understanding of contractual language
Ability to propose new and creative solutions
Ability to provide superior customer service and exceed expectations
Ability to analyze and filter pertinent data from various sources
Team player with strong interpersonal skills
Results driven and capacity to adapt quickly within a fast-paced and challenging environment
Thoroughness and rigor to operate within aerospace regulated environment
Business and commercial acumen
Capacity to lead and influence
Autonomous, curious, a self-propelled learner
Ethical and respectful
Capacity to work in a complex environment
Very good knowledge of English to read and understand, on a daily basis, documentation and technical terms that may emanate from international organizations, as well as to write and communicate in English with customers, suppliers or international colleagues

Nice To Haves

Graduate diploma a plus
Knowledge of the aerospace industry a plus

Responsibilities

Manage all aspects of the supplier relationship
Ensure an uninterrupted flow of parts to Production meeting quality, timeliness, and contractual requirements regarding critical and strategic accounts
Act as a strategic leader within the commodity and main point of contact for the suppliers you will manage in regard to commercial and escalated issues
Lead negotiations
Coordinate and lead actions pertaining to business continuity and improvement
Build a strong relationship with critical supplier(s)
Ensure supplier(s) are conducting business as per contractual requirements
Participate in regular business reviews with supplier to enable efficient two-way communication
Lead critical topics (senior escalation), identify strategic risks, and escalate within the organization
Lead negotiations in partnership with the Strategic Sourcing team
Develop business strategies and business innovations
Manage and resolve client issues
Establish processes for Request for Quotation bid packages
Manage solicitations for new program with New Product Integration team