Account Manager

TEGNA Inc. • Austin, TX

3h

About The Position

The Account Manager supports Account Executives’ sales efforts by taking ownership of fulfillment, allowing Account Executives to focus on client relationships, creating opportunities, and closing revenue. The role manages the day-to-day responsibilities of accounts to ensure proper implementation of client solutions. It influences and drives sales through superior customer service and support across broadcast television and digital, with the aim of retaining clients and growing business. The position reports to the Sales Manager.

Requirements

• 1–3 years of account management experience in a professional, fast-paced media sales environment.
• A track record of successfully retaining and growing clients.
• Prior experience using CRM systems and the MS Office suite.
• Ability to make decisions and solve problems independently to support customer needs.
• Self-motivation and willingness to work as a team player.
• Ability to be creative, flexible, and adaptable as priorities evolve.
• Ability to work effectively both as part of a team and independently.
• Attention to detail and ability to handle and prioritize multiple tasks to meet deadlines.
• Strong written and verbal communication, organization, and time-management skills.

Nice To Haves

• Knowledge of marketing solutions, including broadcasting and digital advertising, is preferred.
• Knowledge of Google Analytics and advertising solutions is highly desirable.

Responsibilities

• Support assigned Account Executives with post-sale activities, including campaign implementation, maintenance, and review.
• Interact daily with existing advertising agencies and direct clients; maintain television and digital client schedules and implement special projects and promotions.
• Work with Account Executives, the Marketing Director, the Research Director, and Creative Services to support client needs.
• Attend sales meetings and trainings to learn about sales, products, and processes and stay informed about company products and services.
• Partner with designated Account Executives to identify new and incremental revenue opportunities based on campaign results.
• Assist designated Account Executives with contract maintenance, generating avails, traffic, make-goods, collections, and overall customer service.
• Track client audience delivery using ratings, impressions, client KPIs, and campaign fulfillment.
• Coordinate with the team to set up new customer accounts, contracts, order entry, and revisions.

Benefits

• Medical plan options for full- and part-time employees through Blue Cross Blue Shield of Texas.
• Dental and eye care coverage.
• Fertility, surrogacy, and adoption assistance.
• Disability and life insurance.
• 401(k) plan with employee contributions and a 100% company match on contributions up to the first 4% of pay; company-matched contributions are 100% vested from day one.
• Nine free virtual doctor appointments per year for employees and eligible family members through Teladoc.
• Twelve free annual therapy sessions with a licensed clinician through Spring Health for employees and eligible family members.
• Paid Time Off (PTO).
• Nine paid holidays per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed