Account Manager

Triad Electronic Technologies•Phoenix, AZ
•$65,000 - $80,000

About The Position

Triad Electronic Technologies is seeking a highly motivated Program/Account Manager with circuit board assembly experience to join its collaborative team. The company is an electronics manufacturing partner focused on creating a cleaner, safer, healthier, and smarter world. The role centers on managing customer relationships and account performance, growing business, monitoring financial results, and coordinating operational processes for electronic components and assemblies.

Requirements

  • Bachelor's degree or equivalent experience in business, engineering, or a related field.
  • 3–5 years of experience in sales, program/account management, or engineering within the electronics manufacturing industry, with an emphasis on circuit board assembly.
  • Excellent communication, analytical, and problem-solving skills.
  • Ability to build strong relationships and work collaboratively across functions.

Nice To Haves

  • Experience in a metric-driven environment and understanding of financials.

Responsibilities

  • Build and nurture client relationships in the electronics industry, gather feedback, and collaborate with internal teams to exceed customer expectations.
  • Drive account growth by identifying opportunities, developing expansion plans for electronics manufacturing needs, delivering quotes, and tracking progress.
  • Monitor and manage account financials, including pricing, NWC utilization, and P&L performance, to mitigate risks and improve profitability.
  • Track KPIs, solicit customer feedback, and drive improvements to support optimal account performance.
  • Handle customer concerns, process orders for electronic components and assemblies, manage change orders, and oversee RMA procedures.

Benefits

  • Opportunity to work in a collaborative and supportive environment.
  • Opportunity to grow and develop skills within a specialized industry.
  • Join a team committed to making a positive impact on the world through electronics manufacturing.
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